The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
Porter Hills Health Center
Grand Rapids, MI · Medicare-certified · 39 beds
In good standing
Non-profit
Data as of July 1, 2026
5 of 5 overall
5-star Porter Hills Health Center has strong overall performance, with 5 stars for health inspection and staffing, 4 stars for quality measures, no fines in the last 24 months, and reported nurse staffing above the federal benchmark (4.58 vs. 4.1 hours per resident per day).
Facility ratings
Health inspections
Staffing
4.5781 hrs/resident/day
Quality measures
Last inspection: July 24, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.5781.
Staffing detail
- Registered nurses
- 0.79
- Licensed practical nurses
- 0.86
- Nurse aides
- 2.92
- Weekend nursing
- 4.38
Hours per resident per day.
Total staff turnover: 30%
Registered nurse turnover: 22%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
20%11.5%Improving
Residents with a fall causing major injury
2.8%5.9%Worsening
Residents with pressure ulcers (bedsores)
3.8%4.4%Worsening
Residents with a urinary tract infection
8.3%2.9%Improving
Residents who lost too much weight
0%0%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
3.7%7.7%Worsening
Residents whose ability to walk got worse
—22.5%—
Long-stay residents on antianxiety or sleep medication
10.3%19.2%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
28.3%18.9%Improving
Residents with depressive symptoms
0%3.1%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%97.1%Worsening
Short-stay residents given the pneumonia vaccine
—87.1%—
What the inspectors found
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited June 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to keep residents’ personal and medical records private and confidential. Cited July 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 583 — 42 CFR §483.10 — S/S: E
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited August 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 641 — 42 CFR §483.20(g) — S/S: D
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited August 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 36.1 residents on an average day (93% of 39 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.