The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
Porter Hills Health Center
Grand Rapids, MI · Medicare-certified · 39 beds
In good standing
Non-profit
5 of 5 overall
Porter Hills Health Center in Grand Rapids has an overall 5-star rating, with 5 stars for health inspections and staffing and 4 stars for quality measures. It reports 4.68 nurse hours per resident per day versus the 4.1 federal benchmark, with $0 in fines over the last 24 months.
Facility ratings
Health inspections
Staffing
4.6822 hrs/resident/day
Quality measures
Last inspection: July 24, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.6822.
Staffing detail
- Registered nurses
- 0.89
- Licensed practical nurses
- 0.77
- Nurse aides
- 3.03
- Weekend nursing
- 4.26
Hours per resident per day.
Total staff turnover: 16%
Registered nurse turnover: 11%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
15.8%Improving
Residents with a fall causing major injury
3.5%Worsening
Residents with pressure ulcers (bedsores)
4.1%Improving
Residents with a urinary tract infection
4.2%Improving
Residents who lost too much weight
0.9%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
12.7%Improving
Residents whose ability to walk got worse
21.5%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
10.8%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
29%Worsening
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the pneumonia vaccine
93.8%Steady
What the inspectors found
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited June 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to keep residents’ personal and medical records private and confidential. Cited July 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 583 — 42 CFR §483.10 — S/S: E
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited August 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 641 — 42 CFR §483.20(g) — S/S: D
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited August 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 36.6 residents on an average day (94% of 39 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 49 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.