The nursing home failed to protect residents from abuse and neglect by others. Cited July 2026 — isolated incident, actual harm.
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F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
PortagePointe
Hancock, MI · Medicare-certified · 60 beds
Needs attention
Abuse citationFor-profitChain member
Data as of September 1, 2026
2 of 5 overall
PortagePointe in Hancock, MI has an overall rating of 2 out of 5 stars. It has a 2-star health inspection rating and 2-star quality measures rating, a 4-star staffing rating with reported nurse staffing above the federal benchmark (5.45 vs. 4.1 hours per resident per day), no fines in the last 24 months, and a recent abuse citation.
Facility ratings
Health inspections
Staffing
5.4458 hrs/resident/day
Quality measures
Last inspection: July 23, 2026Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.4458.
Staffing detail
- Registered nurses
- 1.14
- Licensed practical nurses
- 0.06
- Nurse aides
- 4.25
- Weekend nursing
- 4.94
Hours per resident per day.
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
6.1%8.2%Worsening
Residents with a fall causing major injury
3.4%8.8%Worsening
Residents with pressure ulcers (bedsores)
1.6%7.1%Worsening
Residents with a urinary tract infection
8.6%14%Worsening
Residents who lost too much weight
8.6%16.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
23.4%34.7%Worsening
Residents whose ability to walk got worse
27.2%41.3%Worsening
Long-stay residents on antianxiety or sleep medication
19%15.8%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
29.1%24.8%Improving
Residents with depressive symptoms
4.9%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.3%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the pneumonia vaccine
—100%—
What the inspectors found
The home failed to have enough qualified staff to properly provide food and nutrition services. Cited May 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 801 — 42 CFR §483.60 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2025 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to have and follow a policy for how food brought in by family and visitors should be used and stored safely. Cited May 2025 — widespread issue, potential for harm.
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F-Tag 813 — 42 CFR §483.60 — S/S: F
The home failed to ensure a licensed pharmacist reviewed residents' medications each month and reported any problems as required. Cited May 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 756 — 42 CFR §483.45(c) — S/S: F
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of LIFEPOINT HEALTH · 8 homes · 4 stars avg
- Occupancy
- 58 residents on an average day (97% of 60 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 19 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.