Pontiac Care & Rehabilitation Center in Oswego, NY has an overall rating of 2 out of 5 stars, with a 2-star health inspection rating, 3-star staffing, and 4-star quality measures. Reported nurse staffing is 3.09 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Last inspection: September 12, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.0908.
Staffing detail
Registered nurses
0.35
Licensed practical nurses
0.83
Nurse aides
1.91
Weekend nursing
2.76
Hours per resident per day.
Total staff turnover: 50%
Registered nurse turnover: 67%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
14.7%11.8%Improving
Residents with a fall causing major injury
1.8%2%No change
Residents with pressure ulcers (bedsores)
2.7%8.9%Worsening
Residents with a urinary tract infection
0%2%Worsening
Residents who lost too much weight
2%4%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
10.4%24%Worsening
Residents whose ability to walk got worse
10%44.6%Worsening
Long-stay residents on antianxiety or sleep medication
9.4%9.8%No change
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
1.9%0%Improving
Residents with new or worsening incontinence
24.6%22%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—95.2%—
Long-stay residents given the pneumonia vaccine
100%56.9%Worsening
Short-stay residents given the seasonal flu vaccine
—72.3%—
Short-stay residents given the pneumonia vaccine
83.8%50%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited September 2025 — limited pattern, potential for harm.
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F-Tag 550 — 42 CFR §483.10(a) — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited September 2025 — limited pattern, potential for harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited February 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: E
The nursing home failed to encode each resident’s assessment data and send it to the state on time. Cited February 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 640 — 42 CFR §483.20 — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 12 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
For profit - Limited Liability company
Occupancy
59 residents on an average day (74% of 80 beds)
Resident voice
Resident council
Medicare history
Certified for 49 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.