Nursing home report
Mandeville, LA · Medicare-certified · 182 beds
Pontchartrain Health Care Center in Mandeville has an overall 1-star rating, with 1-star health inspection and quality ratings and 3-star staffing. Its reported nurse staffing is 3.73 hours per resident per day, below the federal benchmark of 4.1, and it has $105,898 in fines in the last 24 months plus a recent federal penalty.
Health inspections
Staffing
3.73 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.73.
Hours per resident per day.
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited June 2025 — limited pattern, immediate jeopardy to residents.
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: K
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2025 — limited pattern, immediate jeopardy to residents.
F-Tag 689 — 42 CFR §483.25(d) — S/S: K
The home failed to run its operations effectively and efficiently using its available resources. Cited June 2025 — limited pattern, immediate jeopardy to residents.
F-Tag 835 — 42 CFR §483.70 — S/S: K
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2024 — widespread issue, potential for harm.
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to have and follow a policy for how food brought in by family and visitors should be used and stored safely. Cited May 2024 — widespread issue, potential for harm.
F-Tag 813 — 42 CFR §483.60 — S/S: F
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 3 health deficiencies.
A federal fine of $105,898 was recorded.
Health inspection found 11 health deficiencies.
Health inspection found 1 health deficiency.
On record with Medicare: 1 fine · $105,898 in total fines.
Federal fine
Jun 13, 2025
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
