Nursing home report
Registered name: Pontchartrain Health Care Center
Mandeville, LA · Medicare-certified · 182 beds
Pontchartrain Health Care Centre has an overall 1-star rating, with 1-star health inspections and quality measures and 2-star staffing; it is a Special Focus Facility candidate with an attention flag, has $105,898 in fines in the last 24 months, and reported nurse staffing of 3.55 hours per resident per day below the 4.1 federal benchmark.
Health inspections
Staffing
3.548 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.548.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited June 2025 — limited pattern, immediate jeopardy to residents.
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: K
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2025 — limited pattern, immediate jeopardy to residents.
F-Tag 689 — 42 CFR §483.25(d) — S/S: K
The home failed to run its operations effectively and efficiently using its available resources. Cited June 2025 — limited pattern, immediate jeopardy to residents.
F-Tag 835 — 42 CFR §483.70 — S/S: K
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2024 — widespread issue, potential for harm.
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to have and follow a policy for how food brought in by family and visitors should be used and stored safely. Cited May 2024 — widespread issue, potential for harm.
F-Tag 813 — 42 CFR §483.60 — S/S: F
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 3 health deficiencies.
A federal fine of $105,898 was recorded.
Health inspection found 11 health deficiencies.
Health inspection found 1 health deficiency.
On record with Medicare: 1 fine · $105,898 in total fines.
Federal fine
Jun 13, 2025
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
