The nursing home failed to protect residents from abuse and neglect by others. Cited November 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
Polaris Rehabilitation and Care Center
Cheyenne, WY · Medicare-certified · 105 beds
Needs attention
Special Focus candidateAbuse citationFor-profit
Data as of July 1, 2026
1 of 5 overall
Polaris Rehabilitation and Care Center has a 1 out of 5 overall rating, with a 1-star health inspection rating, 2-star staffing, and 3-star quality measures. It is an SFF Candidate / special focus facility, reported 3.49 nurse staffing hours per resident per day versus the 4.1 benchmark, and had $62,647 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.4939 hrs/resident/day
Quality measures
Last inspection: April 22, 2026Penalties, last 24 months: $62,647special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4939.
Staffing detail
- Registered nurses
- 0.90
- Licensed practical nurses
- 0.38
- Nurse aides
- 2.21
- Weekend nursing
- 2.98
Hours per resident per day.
Total staff turnover: 69%
Registered nurse turnover: 61%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
9.7%18.4%Worsening
Residents with a fall causing major injury
5.3%1.7%Improving
Residents with pressure ulcers (bedsores)
7.4%7%No change
Residents with a urinary tract infection
0%1.8%Worsening
Residents who lost too much weight
8%1.8%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
5.8%5.4%No change
Residents whose ability to walk got worse
—1.7%—
Long-stay residents on antianxiety or sleep medication
9.4%6.8%Improving
Short-stay residents newly given an antipsychotic
1.7%4.3%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
15.3%12.3%Improving
Residents with depressive symptoms
7.7%15.1%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—91.5%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—75.6%—
Short-stay residents given the pneumonia vaccine
78.7%96.2%Improving
What the inspectors found
The home failed to ensure residents’ medications were free from unnecessary drugs. Cited October 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 757 — 42 CFR §483.45(d) — S/S: G
The nursing home failed to ensure residents were free from significant medication errors. Cited August 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
The home failed to conduct and document a full facility assessment to ensure it had the resources needed for daily care and emergencies. Cited April 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 838 — 42 CFR §483.70 — S/S: F
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited October 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $62,647 was recorded.
Penalties & enforcement
On record with Medicare: 1 fine · $62,647 in total fines.
- $62,647
Federal fine
Aug 7, 2025
Operator & ownership
Recent ownership change · Oct 1, 2024
Now operated by North Big Horn Hospital District, previously Cheyenne Opco LLC.
- Ownership
- For profit - Limited Liability company
- Occupancy
- 69.3 residents on an average day (66% of 105 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 41 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.