The nursing home failed to ensure residents were free from significant medication errors. Cited January 2025 — limited pattern, immediate jeopardy to residents.
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F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: K
Nursing home report
POLARIS HEALTHCARE AND REHABILITATION CENTER
MILFORD, DE · Medicare-certified · 100 beds
Needs attention
For-profitChain member
Data as of September 1, 2026
2 of 5 overall
Polaris Healthcare and Rehabilitation Center in Milford, DE has an overall rating of 2 out of 5 stars, with 2-star health inspection and staffing ratings and a 4-star quality measures rating. Its reported nurse staffing is 3.96 hours per resident per day, below the federal benchmark of 4.1, and it had $131,713 in fines in the last 24 months along with a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.964 hrs/resident/day
Quality measures
Last inspection: February 11, 2026Penalties, last 24 months: $131,713recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.964.
Staffing detail
- Registered nurses
- 0.76
- Licensed practical nurses
- 1.26
- Nurse aides
- 1.94
- Weekend nursing
- 3.67
Hours per resident per day.
Total staff turnover: 68%
Registered nurse turnover: 79%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
9.8%7.2%Improving
Residents with a fall causing major injury
2.6%0%Improving
Residents with pressure ulcers (bedsores)
5.7%4.8%Improving
Residents with a urinary tract infection
1.3%1.3%No change
Residents who lost too much weight
13.7%9.2%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
18.3%14.8%Improving
Residents whose ability to walk got worse
18%13%Improving
Long-stay residents on antianxiety or sleep medication
33.8%37.7%Worsening
Short-stay residents newly given an antipsychotic
1.3%0%Improving
Residents with a long-term catheter
1.1%0%Improving
Residents with new or worsening incontinence
30%17.5%Improving
Residents with depressive symptoms
2%1.6%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.8%—
Long-stay residents given the pneumonia vaccine
93.4%98.8%Improving
Short-stay residents given the seasonal flu vaccine
—85.3%—
Short-stay residents given the pneumonia vaccine
76.7%85.6%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited January 2025 — isolated incident, actual harm.
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F-Tag 697 — 42 CFR §483.25(k) — S/S: G
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2025 — limited pattern, potential for harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Recent history
- PENALTY
A federal fine of $17,345 was recorded.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $26,685 was recorded.
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $114,368 was recorded.
- INSPECTION
Health inspection found 39 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
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Penalties & enforcement
On record with Medicare: 3 fines · $144,544 in total fines.
- $17,345
Federal fine
Feb 11, 2026
- $114,368
Federal fine
Jan 28, 2025
- $12,831
Federal fine
Apr 11, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of NATIONWIDE HEALTHCARE SERVICES · 7 homes · 2.4 stars avg
- Occupancy
- 93.8 residents on an average day (94% of 100 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 6 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.