The nursing home failed to ensure residents were free from significant medication errors. Cited January 2025 — limited pattern, immediate jeopardy to residents.
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F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: K
Nursing home report
POLARIS HEALTHCARE AND REHABILITATION CENTER
MILFORD, DE · Medicare-certified · 100 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
2 of 5 overall
Polaris Healthcare and Rehabilitation Center in Milford, DE has an overall 2-star rating, with 2 stars for health inspections and staffing but 4 stars for quality measures. It has a recent federal penalty, $141,053 in fines over the last 24 months, and reported nurse staffing of 3.96 hours per resident per day, slightly below the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
3.964 hrs/resident/day
Quality measures
Last inspection: February 11, 2026Penalties, last 24 months: $141,053recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.964.
Staffing detail
- Registered nurses
- 0.76
- Licensed practical nurses
- 1.26
- Nurse aides
- 1.94
- Weekend nursing
- 3.67
Hours per resident per day.
Total staff turnover: 68%
Registered nurse turnover: 79%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
9.8%7.2%Improving
Residents with a fall causing major injury
2.6%0%Improving
Residents with pressure ulcers (bedsores)
5.7%4.8%Improving
Residents with a urinary tract infection
1.3%1.3%No change
Residents who lost too much weight
13.7%9.2%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
18.3%14.8%Improving
Residents whose ability to walk got worse
18%13%Improving
Long-stay residents on antianxiety or sleep medication
33.8%37.7%Worsening
Short-stay residents newly given an antipsychotic
1.3%0%Improving
Residents with a long-term catheter
1.1%0%Improving
Residents with new or worsening incontinence
30%17.5%Improving
Residents with depressive symptoms
2%1.6%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.8%—
Long-stay residents given the pneumonia vaccine
93.4%98.8%Improving
Short-stay residents given the seasonal flu vaccine
—85.3%—
Short-stay residents given the pneumonia vaccine
76.7%85.6%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2026 — isolated incident, actual harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited January 2025 — isolated incident, actual harm.
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F-Tag 697 — 42 CFR §483.25(k) — S/S: G
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2025 — limited pattern, potential for harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $26,685 was recorded.
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
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- PENALTY
A federal fine of $114,368 was recorded.
- INSPECTION
Health inspection found 39 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
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Penalties & enforcement
On record with Medicare: 3 fines · $153,884 in total fines.
- $26,685
Federal fine
Feb 11, 2026
- $114,368
Federal fine
Jan 28, 2025
- $12,831
Federal fine
Apr 11, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of NATIONWIDE HEALTHCARE SERVICES · 7 homes · 2.6 stars avg
- Occupancy
- 93.8 residents on an average day (94% of 100 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 6 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.