The nursing home failed to ensure residents were free from significant medication errors. Cited January 2025 — limited pattern, immediate jeopardy to residents.
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F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: K
Nursing home report
POLARIS HEALTHCARE AND REHABILITATION CENTER
MILFORD, DE · Medicare-certified · 100 beds
Needs attention
Special Focus candidateFor-profitChain member
1 of 5 overall
POLARIS HEALTHCARE AND REHABILITATION CENTER (MILFORD, DE) has an overall rating of 1 out of 5 stars, with a 1-star health inspection and 2-star staffing, while quality measures are 4 stars. It is a special focus facility candidate, had $141,053 in fines in the last 24 months, and its reported nurse staffing of 4.32 hours per resident per day is slightly above the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
4.3216 hrs/resident/day
Quality measures
Last inspection: August 11, 2025Penalties, last 24 months: $141,053special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.3216.
Staffing detail
- Registered nurses
- 0.97
- Licensed practical nurses
- 1.20
- Nurse aides
- 2.15
- Weekend nursing
- 3.89
Hours per resident per day.
Total staff turnover: 71%
Registered nurse turnover: 80%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
8.8%Improving
Residents with a fall causing major injury
1.3%Improving
Residents with pressure ulcers (bedsores)
4.8%Worsening
Residents with a urinary tract infection
1.3%Improving
Residents who lost too much weight
11.3%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
14.1%Improving
Residents whose ability to walk got worse
16.4%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
33.6%Worsening
Short-stay residents newly given an antipsychotic
0.4%Steady
Residents with a long-term catheter
0.8%Steady
Residents with new or worsening incontinence
25%Improving
Residents with depressive symptoms
5.2%Worsening
Long-stay residents given the seasonal flu vaccine
98.8%Steady
Long-stay residents given the pneumonia vaccine
95.4%Worsening
Short-stay residents given the seasonal flu vaccine
85.3%Steady
Short-stay residents given the pneumonia vaccine
76.6%Worsening
What the inspectors found
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited January 2025 — isolated incident, actual harm.
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F-Tag 697 — 42 CFR §483.25(k) — S/S: G
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2024 — isolated incident, actual harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2025 — limited pattern, potential for harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2024 — limited pattern, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Recent history
- PENALTY
A federal fine of $26,685 was recorded.
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $114,368 was recorded.
- INSPECTION
Health inspection found 39 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 3 fines · $153,884 in total fines.
- $26,685
Federal fine
Feb 11, 2026
- $114,368
Federal fine
Jan 28, 2025
- $12,831
Federal fine
Apr 11, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of NATIONWIDE HEALTHCARE SERVICES · 7 homes · 2.4 stars avg
- Occupancy
- 90.2 residents on an average day (90% of 100 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 6 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.