The nursing home failed to ensure residents were free from significant medication errors. Cited February 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
Nursing home report
PLEASANT VIEW CENTER
CONCORD, NH · Medicare-certified · 176 beds
Needs attention
Special Focus FacilityFor-profit
Data as of July 1, 2026
Not yet rated
Overall rating: not rated. Pleasant View Center in Concord, NH is a special focus facility with nurse staffing below the federal benchmark (3.78 vs 4.1 hours per resident per day) and $8,788 in fines over the last 24 months; recent inspection citations included medication errors, infection control, and resident care planning.
Facility ratings
Health inspections
Staffing
3.7829 hrs/resident/day
Quality measures
Last inspection: January 12, 2026Penalties, last 24 months: $8,788special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7829.
Staffing detail
- Registered nurses
- 0.73
- Licensed practical nurses
- 0.59
- Nurse aides
- 2.46
- Weekend nursing
- 3.43
Hours per resident per day.
Total staff turnover: 68%
Registered nurse turnover: 58%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
17.4%16.5%Improving
Residents with a fall causing major injury
6.4%2.1%Improving
Residents with pressure ulcers (bedsores)
3.3%3.6%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
10.9%11%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
11.2%44.1%Worsening
Residents whose ability to walk got worse
10.5%37.4%Worsening
Long-stay residents on antianxiety or sleep medication
20.3%26.1%Worsening
Short-stay residents newly given an antipsychotic
7.7%3.1%Improving
Residents with a long-term catheter
0.7%0%Improving
Residents with new or worsening incontinence
25.1%25.9%Worsening
Residents with depressive symptoms
14.3%68.1%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—95.4%—
Long-stay residents given the pneumonia vaccine
95%100%Improving
Short-stay residents given the seasonal flu vaccine
—49.3%—
Short-stay residents given the pneumonia vaccine
94.7%51%Worsening
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to let the resident help develop and carry out their own care plan. Cited January 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 553 — 42 CFR §483.10 — S/S: E
The home failed to monitor antibiotic use properly. Cited July 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 881 — 42 CFR §483.80 — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited July 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 12 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $8,788 was recorded.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $12,982 in total fines.
- $8,788
Federal fine
Feb 26, 2025
- $4,194
Federal fine
Dec 11, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Occupancy
- 150.6 residents on an average day (86% of 176 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 32 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.