The nursing home failed to ensure residents were free from significant medication errors. Cited February 2025 — isolated incident, actual harm.
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F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
Nursing home report
PLEASANT VIEW CENTER
CONCORD, NH · Medicare-certified · 176 beds
Needs attention
Special Focus candidateFor-profit
Data as of September 1, 2026
1 of 5 overall
PLEASANT VIEW CENTER in Concord, NH has an overall rating of 1 out of 5 stars. It is a Special Focus Facility candidate with a special focus flag, a 1-star health inspection rating, 2-star quality measures, 3-star staffing, nurse staffing below the federal benchmark (3.78 vs 4.1 hours per resident per day), and $8,788 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.7829 hrs/resident/day
Quality measures
Last inspection: June 4, 2026Penalties, last 24 months: $8,788special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7829.
Staffing detail
- Registered nurses
- 0.73
- Licensed practical nurses
- 0.59
- Nurse aides
- 2.46
- Weekend nursing
- 3.43
Hours per resident per day.
Total staff turnover: 68%
Registered nurse turnover: 58%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
17.4%16.5%Improving
Residents with a fall causing major injury
6.4%2.1%Improving
Residents with pressure ulcers (bedsores)
3.3%3.6%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
10.9%11%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
11.2%44.1%Worsening
Residents whose ability to walk got worse
10.5%37.4%Worsening
Long-stay residents on antianxiety or sleep medication
20.3%26.1%Worsening
Short-stay residents newly given an antipsychotic
7.7%3.1%Improving
Residents with a long-term catheter
0.7%0%Improving
Residents with new or worsening incontinence
25.1%25.9%Worsening
Residents with depressive symptoms
14.3%68.1%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—95.4%—
Long-stay residents given the pneumonia vaccine
95%100%Improving
Short-stay residents given the seasonal flu vaccine
—49.3%—
Short-stay residents given the pneumonia vaccine
94.7%51%Worsening
What the inspectors found
The home failed to let the resident help develop and carry out their own care plan. Cited January 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 553 — 42 CFR §483.10 — S/S: E
The home failed to monitor antibiotic use properly. Cited July 2025 — limited pattern, potential for harm.
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F-Tag 881 — 42 CFR §483.80 — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited July 2024 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited July 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 12 health deficiencies.
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- PENALTY
A federal fine of $8,788 was recorded.
- INSPECTION
Health inspection found 6 health deficiencies.
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Penalties & enforcement
On record with Medicare: 2 fines · $12,982 in total fines.
- $8,788
Federal fine
Feb 26, 2025
- $4,194
Federal fine
Dec 11, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Occupancy
- 150.6 residents on an average day (86% of 176 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 32 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.