The nursing home failed to protect residents from abuse and neglect by others. Cited December 2023 — isolated incident, actual harm.
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F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
PLAZA HEALTHCARE CENTER
SANTA ANA, CA · Medicare-certified · 145 beds
Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
2 of 5 overall
Plaza Healthcare Center in Santa Ana has an overall rating of 2 out of 5 stars, with 2-star health inspection, staffing, and quality ratings. It has no fines in the last 24 months, reported nurse staffing is slightly above the federal benchmark (4.14 vs. 4.1 hours per resident per day), and it has a recent abuse citation.
Facility ratings
Health inspections
Staffing
4.145 hrs/resident/day
Quality measures
Last inspection: May 29, 2026Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.145.
Staffing detail
- Registered nurses
- 0.33
- Licensed practical nurses
- 1.22
- Nurse aides
- 2.60
- Weekend nursing
- 3.89
Hours per resident per day.
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
54.5%78.4%Worsening
Residents with a fall causing major injury
3.2%0.8%Improving
Residents with pressure ulcers (bedsores)
4.4%4.5%No change
Residents with a urinary tract infection
0.9%0%Improving
Residents who lost too much weight
3.5%0.9%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
7.3%21.9%Worsening
Residents whose ability to walk got worse
1.6%9.7%Worsening
Long-stay residents on antianxiety or sleep medication
25.2%22.6%Improving
Short-stay residents newly given an antipsychotic
—28.6%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
4.6%5.1%Worsening
Residents with depressive symptoms
5.6%15.7%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—95.2%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—87.3%—
Short-stay residents given the pneumonia vaccine
97.4%98.2%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited August 2021 — widespread issue, potential for harm.
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F-Tag 803 — 42 CFR §483.60 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited September 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
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- INSPECTION
Health inspection found 6 health deficiencies.
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Penalties & enforcement
On record with Medicare: 2 fines · $4,587 in total fines.
- $2,470
Federal fine
Aug 21, 2023
- $2,117
Federal fine
Aug 14, 2023
Operator & ownership
Recent ownership change · Oct 11, 2023
Now operated by Plaza Healthcare Center, previously Country Villa Plaza Convalescent Center.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of CORPORATE INTERFACE SERVICES · 41 homes · 2.6 stars avg
- Occupancy
- 134.2 residents on an average day (93% of 145 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 47 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.