The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Nursing home report
PINE HAVEN HOME
PHILMONT, NY · Medicare-certified · 128 beds
In good standing
For-profitChain member
5 of 5 overall
PINE HAVEN HOME (Philmont, NY) has a 5-star overall rating, with 4 stars for health inspections and 5 stars for quality measures, but staffing is only 2 stars. Reported nurse staffing is 2.61 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
2.6061 hrs/resident/day
Quality measures
Last inspection: April 1, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.6061.
Staffing detail
- Registered nurses
- 0.66
- Licensed practical nurses
- 0.66
- Nurse aides
- 1.29
- Weekend nursing
- 2.15
Hours per resident per day.
Total staff turnover: 40%
Registered nurse turnover: 22%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
20.7%Worsening
Residents with a fall causing major injury
2.2%Steady
Residents with pressure ulcers (bedsores)
1.8%Steady
Residents with a urinary tract infection
0.5%Worsening
Residents who lost too much weight
6.9%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
15%Improving
Residents whose ability to walk got worse
12.7%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
21.3%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.3%Improving
Residents with new or worsening incontinence
20.1%Worsening
Residents with depressive symptoms
2.6%Worsening
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
100%Steady
Short-stay residents given the pneumonia vaccine
99.7%Worsening
What the inspectors found
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: E
The home failed to have and follow a policy for how food brought in by family and visitors should be used and stored safely. Cited March 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 813 — 42 CFR §483.60 — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited October 2019 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited April 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of JONATHAN BLEIER · 18 homes · 2.7 stars avg
- Occupancy
- 117.9 residents on an average day (92% of 128 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 47 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.