The home failed to properly label and securely store medications and biologicals. Cited May 2025 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
Nursing home report
PINE CREST HEALTH AND MEMORY CARE
MERRILL, WI · Medicare-certified · 120 beds
In good standing
Government-runChain member
4 of 5 overall
Pine Crest Health and Memory Care in Merrill, WI has a 4-star overall rating, with 4 stars for health inspections and 3 stars each for staffing and quality measures. It reported 4.07 nurse staffing hours per resident per day, just below the 4.1 federal benchmark, had no fines in the last 24 months, and recent inspection citations included drug storage/pharmaceutical services and resident abuse protections.
Facility ratings
Health inspections
Staffing
4.07 hrs/resident/day
Quality measures
Last inspection: August 27, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.07.
Staffing detail
- Registered nurses
- 0.87
- Licensed practical nurses
- 0.65
- Nurse aides
- 2.55
- Weekend nursing
- 3.60
Hours per resident per day.
Total staff turnover: 56%
Registered nurse turnover: 42%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
12%Improving
Residents with a fall causing major injury
5%Steady
Residents with pressure ulcers (bedsores)
4.5%Worsening
Residents with a urinary tract infection
2.9%Improving
Residents who lost too much weight
3.5%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
16.7%Improving
Residents whose ability to walk got worse
27.1%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
18.3%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.4%Steady
Residents with new or worsening incontinence
22%Worsening
Residents with depressive symptoms
5.2%Improving
Long-stay residents given the seasonal flu vaccine
98.7%Steady
Long-stay residents given the pneumonia vaccine
95.7%Improving
Short-stay residents given the seasonal flu vaccine
97.4%Steady
Short-stay residents given the pneumonia vaccine
95.6%Worsening
What the inspectors found
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited August 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: D
The nursing home failed to protect residents from abuse and neglect by others. Cited June 2025 — isolated incident, potential for harm.
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F-Tag 600 — 42 CFR §483.12 — S/S: D
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: D
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Government - County
- Chain
- Part of THE ENSIGN GROUP · 338 homes · 3.2 stars avg
- Occupancy
- 83 residents on an average day (69% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 43 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.