The home failed to make sure the resident’s transfer or discharge met their needs and preferences and was safe. Cited June 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 627 — 42 CFR §483.15(c) — S/S: F
Nursing home report
Pine Crest Health and Memory Care
Registered name: PINE CREST HEALTH AND MEMORY CARE
MERRILL, WI · Medicare-certified · 120 beds
In good standing
For-profitChain member
Data as of September 1, 2026
3 of 5 overall
Pine Crest Health and Memory Care has an overall rating of 3 out of 5 stars, with 3-star scores for health inspections, staffing, and quality measures. Reported nurse staffing is 3.98 hours per resident per day, slightly below the federal benchmark of 4.1, and there were $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.9814 hrs/resident/day
Quality measures
Last inspection: June 4, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9814.
Staffing detail
- Registered nurses
- 0.89
- Licensed practical nurses
- 0.62
- Nurse aides
- 2.47
- Weekend nursing
- 3.42
Hours per resident per day.
Total staff turnover: 58%
Registered nurse turnover: 41%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
12.2%13.3%Worsening
Residents with a fall causing major injury
6%7.8%Worsening
Residents with pressure ulcers (bedsores)
4.4%2.7%Improving
Residents with a urinary tract infection
1.5%4%Worsening
Residents who lost too much weight
3.6%3.2%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
15.1%15.9%Worsening
Residents whose ability to walk got worse
20%29%Worsening
Long-stay residents on antianxiety or sleep medication
21.8%14.1%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
1.7%1%Improving
Residents with new or worsening incontinence
19.8%21.4%Worsening
Residents with depressive symptoms
3.1%4.1%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.7%—
Long-stay residents given the pneumonia vaccine
95.5%97.4%Improving
Short-stay residents given the seasonal flu vaccine
—97.4%—
Short-stay residents given the pneumonia vaccine
100%85.5%Worsening
What the inspectors found
The nursing home failed to provide the required notice or documentation about a resident’s needs, appeal rights, or bed-hold policy. Cited June 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 628 — 42 CFR §483.15(c)(2) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to provide appropriate foot care for residents. Cited June 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 687 — 42 CFR §483.25 — S/S: E
Recent history
- OWNERSHIP
The facility reported a change in ownership in the past 12 months.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Aug 13, 2025
Now operated by Pine Crest Health and Memory Care, previously Pine Crest Nursing Home.
- Ownership
- For profit - Corporation
- Chain
- Part of THE ENSIGN GROUP · 344 homes · 3.2 stars avg
- Occupancy
- 90.2 residents on an average day (75% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 43 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.