Pilot Butte Rehabilitation Center in Bend, OR has an overall 2-star rating, with a 2-star health inspection rating, a 3-star quality rating, and a stronger 4-star staffing rating above the federal benchmark (4.99 vs. 4.1 hours per resident per day). Recent warning signs include $8,827 in fines in the last 24 months, a recent abuse citation, and cited issues with accident prevention, pressure ulcer care, and food handling.
Last inspection: September 19, 2025Penalties, last 24 months: $8,827recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.9933.
Staffing detail
Registered nurses
1.11
Licensed practical nurses
0.83
Nurse aides
3.06
Weekend nursing
4.17
Hours per resident per day.
Total staff turnover: 56%
Registered nurse turnover: 46%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
—9.5%—
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
6.3%7.8%Worsening
Residents with a urinary tract infection
3.3%3.8%Worsening
Residents who lost too much weight
4%13%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
20.8%13%Improving
Residents whose ability to walk got worse
—23.3%—
Long-stay residents on antianxiety or sleep medication
12%34.8%Worsening
Short-stay residents newly given an antipsychotic
1.2%2.7%Worsening
Residents with a long-term catheter
5.3%9.2%Worsening
Residents with new or worsening incontinence
24.1%12.6%Improving
Residents with depressive symptoms
7.7%4.5%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—68.8%—
Long-stay residents given the pneumonia vaccine
96.7%100%Improving
Short-stay residents given the seasonal flu vaccine
—76.6%—
Short-stay residents given the pneumonia vaccine
95.3%96.3%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited February 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The nursing home failed to provide services that met professional standards of quality. Cited February 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: F
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
PENALTY
A federal fine of $8,827 was recorded.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 20 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $8,827 in total fines.
Federal fine
Sep 9, 2024
$8,827
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of REGENCY PACIFIC MANAGEMENT · 27 homes · 3.8 stars avg
Occupancy
38.7 residents on an average day (52% of 74 beds)
Resident voice
Resident council
Medicare history
Certified for 48 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.