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Nursing home report

PILOT BUTTE REHABILITATION CENTER

BEND, OR · Medicare-certified · 74 beds

Needs attention
Abuse citationFor-profitChain member
2 of 5 overall

Pilot Butte Rehabilitation Center in Bend, OR has an overall 2-star rating, with a 2-star health inspection rating, a 3-star quality rating, and a stronger 4-star staffing rating above the federal benchmark (4.99 vs. 4.1 hours per resident per day). Recent warning signs include $8,827 in fines in the last 24 months, a recent abuse citation, and cited issues with accident prevention, pressure ulcer care, and food handling.

Facility ratings

Health inspections

Staffing

4.9933 hrs/resident/day

Quality measures

Last inspection: September 19, 2025Penalties, last 24 months: $8,827recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.9933.

Staffing detail

Registered nurses
1.11
Licensed practical nurses
0.83
Nurse aides
3.06
Weekend nursing
4.17

Hours per resident per day.

Total staff turnover: 56%
Registered nurse turnover: 46%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

9.5%

Residents with a fall causing major injury

0%0%No change

Residents with pressure ulcers (bedsores)

6.3%7.8%Worsening

Residents with a urinary tract infection

3.3%3.8%Worsening

Residents who lost too much weight

4%13%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

20.8%13%Improving

Residents whose ability to walk got worse

23.3%

Long-stay residents on antianxiety or sleep medication

12%34.8%Worsening

Short-stay residents newly given an antipsychotic

1.2%2.7%Worsening

Residents with a long-term catheter

5.3%9.2%Worsening

Residents with new or worsening incontinence

24.1%12.6%Improving

Residents with depressive symptoms

7.7%4.5%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

68.8%

Long-stay residents given the pneumonia vaccine

96.7%100%Improving

Short-stay residents given the seasonal flu vaccine

76.6%

Short-stay residents given the pneumonia vaccine

95.3%96.3%Improving

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited February 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The nursing home failed to provide services that met professional standards of quality. Cited February 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 8 health deficiencies.

    See what inspectors found
  3. PENALTY

    A federal fine of $8,827 was recorded.

  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. INSPECTION

    Health inspection found 20 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $8,827 in total fines.

  • Federal fine

    Sep 9, 2024

    $8,827

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of REGENCY PACIFIC MANAGEMENT · 27 homes · 3.8 stars avg
Occupancy
38.7 residents on an average day (52% of 74 beds)
Resident voice
Resident council
Medicare history
Certified for 48 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.