The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited July 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE
FLORISSANT, MO · Medicare-certified · 120 beds
In good standing
For-profitChain member
2 of 5 overall
2 out of 5 stars overall. The facility has a 2-star health inspection rating and a 1-star staffing rating, with reported nurse staffing of 2.49 hours per resident per day versus the 4.1-hour federal benchmark; quality measures are 5 stars and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
2.4864 hrs/resident/day
Quality measures
Last inspection: September 11, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.4864.
Staffing detail
- Registered nurses
- 0.24
- Licensed practical nurses
- 0.60
- Nurse aides
- 1.65
- Weekend nursing
- 2.13
Hours per resident per day.
Total staff turnover: 47%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
17.1%Steady
Residents with a fall causing major injury
2.1%Steady
Residents with pressure ulcers (bedsores)
0.8%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
1%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
8%Improving
Residents whose ability to walk got worse
11.2%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
8.8%Steady
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
1%Worsening
Residents with new or worsening incontinence
10.4%Improving
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
94%Worsening
Short-stay residents given the seasonal flu vaccine
54.5%Steady
Short-stay residents given the pneumonia vaccine
39%Worsening
What the inspectors found
The home failed to provide enough food and fluids to keep residents healthy. Cited October 2020 — isolated incident, actual harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited October 2020 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure residents could keep Medicare or Medicaid and failed to clearly tell them what care it does not provide. Cited October 2020 — widespread issue, potential for harm.
View the original federal record
F-Tag 620 — 42 CFR §483.15(a) — S/S: F
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited October 2020 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 15 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of HELIA HEALTHCARE · 13 homes · 2.3 stars avg
- Occupancy
- 59.5 residents on an average day (50% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 37 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.