The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited July 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE
FLORISSANT, MO · Medicare-certified · 120 beds
In good standing
For-profitChain member
Data as of July 1, 2026
2 of 5 overall
2 out of 5 stars overall. The home has low health inspection and staffing ratings, with staffing at 2.39 nurse hours per resident per day versus the 4.1-hour federal benchmark; quality measures are 5 out of 5, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
2.3866 hrs/resident/day
Quality measures
Last inspection: September 11, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.3866.
Staffing detail
- Registered nurses
- 0.25
- Licensed practical nurses
- 0.54
- Nurse aides
- 1.59
- Weekend nursing
- 2.01
Hours per resident per day.
Total staff turnover: 48%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
18.9%15.8%Improving
Residents with a fall causing major injury
1.8%1.8%No change
Residents with pressure ulcers (bedsores)
0%3.9%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%2.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
2.2%4.5%Worsening
Residents whose ability to walk got worse
10.5%15%Worsening
Long-stay residents on antianxiety or sleep medication
7.8%8.3%No change
Short-stay residents newly given an antipsychotic
—0%—
Residents with a long-term catheter
0%1.3%Worsening
Residents with new or worsening incontinence
3.6%7.9%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
94.7%93%Worsening
Short-stay residents given the seasonal flu vaccine
—54.5%—
Short-stay residents given the pneumonia vaccine
37.7%32.4%Worsening
What the inspectors found
The home failed to provide enough food and fluids to keep residents healthy. Cited October 2020 — isolated incident, actual harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited October 2020 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure residents could keep Medicare or Medicaid and failed to clearly tell them what care it does not provide. Cited October 2020 — widespread issue, potential for harm.
View the original federal record
F-Tag 620 — 42 CFR §483.15(a) — S/S: F
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited October 2020 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 15 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of HELIA HEALTHCARE · 13 homes · 2.3 stars avg
- Occupancy
- 59.7 residents on an average day (50% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 37 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.