The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 578 — 42 CFR §483.10 — S/S: E
Nursing home report
PILGRIM PLACE HEALTH SERVICES CENTER
CLAREMONT, CA · Medicare-certified · 62 beds
In good standing
Non-profit
3 of 5 overall
Pilgrim Place Health Services Center has an overall rating of 3 out of 5 stars, with stronger staffing and quality measures than inspection results (staffing 4/5, quality 5/5, health inspection 2/5). It reports 4.73 nurse hours per resident per day versus the federal benchmark of 4.1, had $0 in fines in the last 24 months, and recent inspection citations included resident rights, psychotropic medication use, and pressure ulcer care.
Facility ratings
Health inspections
Staffing
4.7258 hrs/resident/day
Quality measures
Last inspection: December 5, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.7258.
Staffing detail
- Registered nurses
- 0.64
- Licensed practical nurses
- 1.24
- Nurse aides
- 2.84
- Weekend nursing
- 4.12
Hours per resident per day.
Total staff turnover: 38%
Registered nurse turnover: 40%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
17.6%Steady
Residents with a fall causing major injury
2.1%Worsening
Residents with pressure ulcers (bedsores)
2.1%Improving
Residents with a urinary tract infection
4.3%Steady
Residents who lost too much weight
14.1%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
5.6%Steady
Residents whose ability to walk got worse
3.4%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
16.5%Worsening
Short-stay residents newly given an antipsychotic
1%Worsening
Residents with a long-term catheter
10%Improving
Residents with new or worsening incontinence
33.5%Steady
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
95.8%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
67.1%Steady
Short-stay residents given the pneumonia vaccine
89.2%Worsening
What the inspectors found
The home failed to prevent unnecessary mind-altering medications or ensure medicines did not limit a resident’s ability to function. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 605 — 42 CFR §483.12 — S/S: E
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited December 2025 — limited pattern, potential for harm.
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F-Tag 686 — 42 CFR §483.25(b) — S/S: E
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2025 — limited pattern, potential for harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: E
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 53.3 residents on an average day (86% of 62 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.