The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Pilgrim Manor at Covenant Living of Cromwell
Registered name: PILGRIM MANOR
CROMWELL, CT · Medicare-certified · 60 beds
In good standing
Non-profitChain member
Data as of July 1, 2026
5 of 5 overall
Pilgrim Manor at Covenant Living of Cromwell has a 5-star overall rating, with 5 stars for staffing and quality measures and 4 stars for health inspections. It reported 3.94 nurse staffing hours per resident per day versus the 4.1 federal benchmark, with no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.9423 hrs/resident/day
Quality measures
Last inspection: May 1, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9423.
Staffing detail
- Registered nurses
- 0.86
- Licensed practical nurses
- 0.66
- Nurse aides
- 2.42
- Weekend nursing
- 3.66
Hours per resident per day.
Total staff turnover: 38%
Registered nurse turnover: 23%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
2.6%8.1%Worsening
Residents with a fall causing major injury
2%2.2%No change
Residents with pressure ulcers (bedsores)
6.2%0%Improving
Residents with a urinary tract infection
2.1%0%Improving
Residents who lost too much weight
13.3%5.1%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
38.1%13.9%Improving
Residents whose ability to walk got worse
—15%—
Long-stay residents on antianxiety or sleep medication
18.8%27.5%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%1.9%Worsening
Residents with new or worsening incontinence
34.1%12.6%Improving
Residents with depressive symptoms
0%2.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—95.1%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2019 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: D
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $12,048 in total fines.
- $12,048
Federal fine
Apr 23, 2024
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of COVENANT LIVING · 15 homes · 4.4 stars avg
- Occupancy
- 54.3 residents on an average day (90% of 60 beds)
- Medicare history
- Certified for 39 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.