The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
PILGRIM MANOR
CROMWELL, CT · Medicare-certified · 60 beds
In good standing
Non-profitChain member
5 of 5 overall
Pilgrim Manor in Cromwell, CT has a 5-star overall rating, with strong staffing and quality scores and no fines in the last 24 months. Its health inspection rating is 4 stars, and reported nurse staffing is 4.01 hours per resident per day, just below the 4.1-hour federal benchmark.
Facility ratings
Health inspections
Staffing
4.0137 hrs/resident/day
Quality measures
Last inspection: May 1, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0137.
Staffing detail
- Registered nurses
- 0.82
- Licensed practical nurses
- 0.68
- Nurse aides
- 2.51
- Weekend nursing
- 3.63
Hours per resident per day.
Total staff turnover: 35%
Registered nurse turnover: 20%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
6.1%Improving
Residents with a fall causing major injury
2.1%Improving
Residents with pressure ulcers (bedsores)
3.5%Improving
Residents with a urinary tract infection
2.2%Improving
Residents who lost too much weight
10.7%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
25.6%Improving
Residents whose ability to walk got worse
28.8%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
18.9%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
22.5%Improving
Residents with depressive symptoms
0.6%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
98.9%Improving
Short-stay residents given the seasonal flu vaccine
95.1%Steady
Short-stay residents given the pneumonia vaccine
99.6%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2019 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: D
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: D
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $12,048 in total fines.
- $12,048
Federal fine
Apr 23, 2024
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of COVENANT LIVING · 15 homes · 4.3 stars avg
- Occupancy
- 54.3 residents on an average day (90% of 60 beds)
- Medicare history
- Certified for 39 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.