PHOENIX OF MAPLE HEIGHTS has a 2 out of 5 overall rating, with very low health inspection and staffing ratings (both 1 star) despite a 5-star quality measures score. Reported nurse staffing is 3.25 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Last inspection: June 13, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.252.
Staffing detail
Registered nurses
0.39
Licensed practical nurses
0.90
Nurse aides
1.97
Weekend nursing
2.88
Hours per resident per day.
Total staff turnover: 54%
Registered nurse turnover: 40%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
2.6%3.8%Worsening
Residents with a fall causing major injury
1.1%2.3%Worsening
Residents with pressure ulcers (bedsores)
1.6%2.5%Worsening
Residents with a urinary tract infection
1.1%1.2%No change
Residents who lost too much weight
5.8%3.7%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
1.2%7.6%Worsening
Residents whose ability to walk got worse
0%0%No change
Long-stay residents on antianxiety or sleep medication
13.8%15.5%Worsening
Short-stay residents newly given an antipsychotic
—0%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
17.4%22.4%Worsening
Residents with depressive symptoms
21.2%11.9%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—97.9%—
Long-stay residents given the pneumonia vaccine
49.5%89.8%Improving
Short-stay residents given the pneumonia vaccine
36.4%39.1%Improving
What the inspectors found
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited June 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: F
The nursing home failed to make sure its quality review group had the required members and met at least every three months. Cited June 2024 — widespread issue, potential for harm.
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F-Tag 868 — 42 CFR §483.75 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to monitor antibiotic use properly. Cited June 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 881 — 42 CFR §483.80 — S/S: F
The nursing home failed to ensure a qualified person was assigned to oversee infection prevention and control. Cited June 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 882 — 42 CFR §483.80 — S/S: F
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 20 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Ownership
For profit - Limited Liability company
Occupancy
89.8 residents on an average day (91% of 99 beds)
Resident voice
Resident council
Medicare history
Certified for 46 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.