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Nursing home report

Pheasant Ridge Nursing and Rehabilitation

ROANOKE, VA · Medicare-certified · 101 beds

Needs attention
Abuse citationFor-profitChain member
Data as of September 1, 2026
1 of 5 overall

Pheasant Ridge Nursing and Rehabilitation in Roanoke, VA has an overall rating of 1 out of 5 stars, with a 1-star health inspection rating and 2-star staffing rating. Reported nurse staffing is 3.27 hours per resident per day versus the 4.1-hour federal benchmark, and it has had $235,820 in fines in the last 24 months plus a recent abuse citation.

Facility ratings

Health inspections

Staffing

3.2665 hrs/resident/day

Quality measures

Last inspection: July 28, 2026Penalties, last 24 months: $235,820recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2665.

Staffing detail

Registered nurses
0.64
Licensed practical nurses
0.94
Nurse aides
1.69
Weekend nursing
2.86

Hours per resident per day.

Total staff turnover: 54%
Registered nurse turnover: 53%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

20%14.8%Improving

Residents with a fall causing major injury

4.7%9.7%Worsening

Residents with pressure ulcers (bedsores)

5.3%4.2%Improving

Residents with a urinary tract infection

1.6%4.3%Worsening

Residents who lost too much weight

3.8%4.8%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

13.3%6.9%Improving

Residents whose ability to walk got worse

—25.4%—

Long-stay residents on antianxiety or sleep medication

30.2%23.4%Improving

Short-stay residents newly given an antipsychotic

2.1%2.2%No change

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

25%18.5%Improving

Residents with depressive symptoms

10.9%1.5%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

—86.7%—

Long-stay residents given the pneumonia vaccine

85.9%95.8%Improving

Short-stay residents given the seasonal flu vaccine

—59.7%—

Short-stay residents given the pneumonia vaccine

68.8%76.1%Improving

What the inspectors found

The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited July 2026 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: J

The nursing home failed to ensure residents were free from significant medication errors. Cited July 2026 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J

The home failed to provide timely, quality lab services and tests needed by residents. Cited July 2026 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 770 — 42 CFR §483.50 — S/S: J

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: J

The nursing home failed to protect residents from abuse and neglect by others. Cited July 2026 — isolated incident, actual harm.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: G

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 12 health deficiencies.

    See what inspectors found
  3. PENALTY

    A federal fine of $235,820 was recorded.

  4. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  5. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  6. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  7. INSPECTION

    Health inspection found 10 health deficiencies.

    See what inspectors found
  8. INSPECTION

    Health inspection found 10 health deficiencies.

    See what inspectors found
  9. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $235,820 in total fines.

  • Federal fine

    May 7, 2026

    $235,820

Operator & ownership

Recent ownership change · Jun 1, 2025

Now operated by Pheasant Ridge Nursing and Rehabilitation, previously Pheasant Ridge Nursing & Rehab Center.

Ownership
For profit - Corporation
Chain
Part of AVARDIS HEALTH · 38 homes · 2 stars avg
Occupancy
88 residents on an average day (87% of 101 beds)
Resident voice
Resident council
Medicare history
Certified for 28 years

The most recent standard health inspection was more than two years ago.

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.