Nursing home report
Charlotte, NC · Medicare-certified · 108 beds
Pavilion Health Center at Brightmore has a 2-star overall rating, with 2-star health inspection and staffing ratings and a 3-star quality rating. It reported 3.31 nurse staffing hours per resident per day versus the 4.1 federal benchmark, and it had $16,985 in fines in the last 24 months plus a recent federal penalty.
Health inspections
Staffing
3.3139 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3139.
Hours per resident per day.
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2025 — isolated incident, immediate jeopardy to residents.
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to protect residents from abuse and neglect by others. Cited March 2024 — isolated incident, immediate jeopardy to residents.
F-Tag 600 — 42 CFR §483.12 — S/S: J
The nursing home failed to ensure residents were free from significant medication errors. Cited March 2024 — isolated incident, immediate jeopardy to residents.
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J
The home failed to provide enough food and fluids to keep residents healthy. Cited September 2022 — isolated incident, actual harm.
F-Tag 692 — 42 CFR §483.25(g) — S/S: G
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited September 2022 — isolated incident, actual harm.
F-Tag 550 — 42 CFR §483.10(a) — S/S: G
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
A federal fine of $16,985 was recorded.
Health inspection found 1 health deficiency.
Health inspection found 6 health deficiencies.
Health inspection found 19 health deficiencies.
On record with Medicare: 2 fines · $103,435 in total fines.
Federal fine
Dec 9, 2025
Federal fine
Mar 26, 2024
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
