The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited May 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: F
Nursing home report
PAVILION AT JACKSONVILLE, THE
JACKSONVILLE, FL · Medicare-certified · 60 beds
In good standing
For-profitChain member
5 of 5 overall
5 of 5 stars overall. The home has 4-star health inspection and staffing ratings and 5-star quality measures, with no fines in the last 24 months; reported nurse staffing is 3.29 hours per resident per day, below the 4.1 federal benchmark.
Facility ratings
Health inspections
Staffing
3.2872 hrs/resident/day
Quality measures
Last inspection: May 2, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2872.
Staffing detail
- Registered nurses
- 0.45
- Licensed practical nurses
- 0.76
- Nurse aides
- 2.08
- Weekend nursing
- 3.08
Hours per resident per day.
Total staff turnover: 51%
Registered nurse turnover: 29%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
7%Worsening
Residents with a fall causing major injury
0.5%Worsening
Residents with pressure ulcers (bedsores)
3.8%Steady
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
4.6%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
5.7%Improving
Residents whose ability to walk got worse
4.6%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
6.1%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
6.2%Improving
Residents with depressive symptoms
0.6%Improving
Long-stay residents given the seasonal flu vaccine
96.4%Steady
Long-stay residents given the pneumonia vaccine
98.6%Worsening
Short-stay residents given the seasonal flu vaccine
84.6%Steady
Short-stay residents given the pneumonia vaccine
91.2%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to coordinate resident assessments with required screening and make needed service referrals. Cited May 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 644 — 42 CFR §483.20 — S/S: D
The home failed to have enough qualified staff to properly provide food and nutrition services. Cited May 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 801 — 42 CFR §483.60 — S/S: D
The home failed to make sure important discharge information was shared with the resident and the next health care provider. Cited May 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 661 — 42 CFR §483.21 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Individual
- Chain
- Part of THE PAVILION GROUP · 6 homes · 3 stars avg
- Occupancy
- 57.6 residents on an average day (96% of 60 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 32 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.