The nursing home failed to protect residents from abuse and neglect by others. Cited October 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
PATRIOT HEIGHTS HEALTH CARE CENTER
SAN ANTONIO, TX · Medicare-certified · 74 beds
Needs attention
Abuse citationFor-profitChain member
2 of 5 overall
PATRIOT HEIGHTS HEALTH CARE CENTER in San Antonio has an overall 2-star rating, with 2 stars for health inspections, 1 star for staffing, and 5 stars for quality measures. Reported nurse staffing is 3.38 hours per resident per day versus the 4.1-hour federal benchmark, and the facility has $14,901 in fines in the last 24 months plus a recent abuse citation.
Facility ratings
Health inspections
Staffing
3.3828 hrs/resident/day
Quality measures
Last inspection: October 31, 2025Penalties, last 24 months: $14,901recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3828.
Staffing detail
- Registered nurses
- 0.37
- Licensed practical nurses
- 1.23
- Nurse aides
- 1.79
- Weekend nursing
- 2.93
Hours per resident per day.
Total staff turnover: 53%
Registered nurse turnover: 60%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
5%Worsening
Residents with a fall causing major injury
2.4%Improving
Residents with pressure ulcers (bedsores)
4.1%Worsening
Residents with a urinary tract infection
0.6%Steady
Residents who lost too much weight
8.6%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
10.2%Worsening
Residents whose ability to walk got worse
9%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
21%Improving
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
20%Improving
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
99.4%Improving
Short-stay residents given the seasonal flu vaccine
89.7%Steady
Short-stay residents given the pneumonia vaccine
98.3%Improving
What the inspectors found
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited January 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: J
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited January 2024 — isolated incident, immediate jeopardy to residents.
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F-Tag 684 — 42 CFR §483.25 — S/S: J
The home failed to properly label and securely store medications and biologicals. Cited July 2024 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to ensure residents’ medications were free from unnecessary drugs. Cited October 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 757 — 42 CFR §483.45(d) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $14,901 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $27,805 in total fines.
- $14,901
Federal fine
Oct 31, 2025
- $12,904
Federal fine
Dec 23, 2023
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of THE ENSIGN GROUP · 338 homes · 3.2 stars avg
- Occupancy
- 54.3 residents on an average day (73% of 74 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.