GoodStanding

Nursing home report

PARSONS HILL REHABILITATION & HEALTH CARE CENTER

WORCESTER, MA · Medicare-certified · 162 beds

In good standing
For-profitChain member
2 of 5 overall

2-star facility overall. Parsons Hill Rehabilitation & Health Care Center has low health inspection and staffing ratings (both 2 stars), no fines in the last 24 months, and reported nurse staffing below the federal benchmark (3.19 vs. 4.1 hours per resident per day).

Facility ratings

Health inspections

Staffing

3.1878 hrs/resident/day

Quality measures

Last inspection: August 19, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1878.

Staffing detail

Registered nurses
0.44
Licensed practical nurses
0.91
Nurse aides
1.84
Weekend nursing
2.78

Hours per resident per day.

Total staff turnover: 31%
Registered nurse turnover: 31%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

41.6%Improving

Residents with a fall causing major injury

2.8%Worsening

Residents with pressure ulcers (bedsores)

3.8%Worsening

Residents with a urinary tract infection

0.6%Improving

Residents who lost too much weight

4.4%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

10.2%Improving

Residents whose ability to walk got worse

10.9%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

35.3%Improving

Short-stay residents newly given an antipsychotic

2.1%Worsening

Residents with a long-term catheter

0.5%Worsening

Residents with new or worsening incontinence

18.1%Worsening

Residents with depressive symptoms

8.4%Worsening

Long-stay residents given the seasonal flu vaccine

95.1%Steady

Long-stay residents given the pneumonia vaccine

98.7%Improving

Short-stay residents given the seasonal flu vaccine

91.7%Steady

Short-stay residents given the pneumonia vaccine

90.3%Worsening

What the inspectors found

The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited January 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 727 — 42 CFR §483.35 — S/S: F

The nursing home failed to provide the required notice or documentation about a resident’s needs, appeal rights, or bed-hold policy. Cited August 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 628 — 42 CFR §483.15(c)(2) — S/S: E

The home failed to ensure a licensed pharmacist reviewed residents' medications each month and reported any problems as required. Cited March 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 756 — 42 CFR §483.45(c) — S/S: E

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited March 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited March 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 925 — 42 CFR §483.90 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 11 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of ATHENA HEALTHCARE SYSTEMS · 24 homes · 1.6 stars avg
Occupancy
149.2 residents on an average day (92% of 162 beds)
Resident voice
Resident council
Medicare history
Certified for 35 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.