The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited September 2025 — isolated incident, actual harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
Palolo Chinese Home
HONOLULU, HI · Medicare-certified · 113 beds
In good standing
For-profit
Data as of July 1, 2026
2 of 5 overall
Palolo Chinese Home in Honolulu has an overall rating of 2 out of 5 stars, with 2-star health inspections but stronger 4-star staffing and quality measures. It reported 4.13 nursing hours per resident per day, slightly above the federal benchmark of 4.1, and had $0 in fines over the last 24 months.
Facility ratings
Health inspections
Staffing
4.1258 hrs/resident/day
Quality measures
Last inspection: May 22, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1258.
Staffing detail
- Registered nurses
- 1.34
- Licensed practical nurses
- 0.17
- Nurse aides
- 2.61
- Weekend nursing
- 3.78
Hours per resident per day.
Total staff turnover: 49%
Registered nurse turnover: 55%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
7.3%3.8%Improving
Residents with a fall causing major injury
2.8%2.4%No change
Residents with pressure ulcers (bedsores)
2.8%3.3%Worsening
Residents with a urinary tract infection
1.4%0%Improving
Residents who lost too much weight
4%5.3%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
19%35.4%Worsening
Residents whose ability to walk got worse
—37.9%—
Long-stay residents on antianxiety or sleep medication
8%10.3%Worsening
Short-stay residents newly given an antipsychotic
0%1.2%Worsening
Residents with a long-term catheter
2.2%0%Improving
Residents with new or worsening incontinence
15.2%14.6%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.8%—
Long-stay residents given the pneumonia vaccine
98.6%100%Improving
Short-stay residents given the seasonal flu vaccine
—84.7%—
Short-stay residents given the pneumonia vaccine
82.4%88.7%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2023 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited May 2025 — limited pattern, potential for harm.
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F-Tag 585 — 42 CFR §483.10 — S/S: E
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited May 2025 — limited pattern, potential for harm.
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F-Tag 607 — 42 CFR §483.12 — S/S: E
The nursing home failed to report COVID-19 data to residents and families. Cited March 2023 — limited pattern, potential for harm.
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F-Tag 885 — 42 CFR §483.80 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
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- INSPECTION
Health inspection found 5 health deficiencies.
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- INSPECTION
Health inspection found 15 health deficiencies.
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Operator & ownership
- Ownership
- For profit - Corporation
- Occupancy
- 96.7 residents on an average day (86% of 113 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 18 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.