The nursing home failed to protect residents from abuse and neglect by others. Cited April 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
PALM GARDEN OF WINTER HAVEN
WINTER HAVEN, FL · Medicare-certified · 120 beds
In good standing
For-profitChain member
4 of 5 overall
4 out of 5 stars overall. PALM GARDEN OF WINTER HAVEN has a strong staffing rating (5/5) and quality measures rating (4/5), but its health inspection rating is lower at 3/5; reported nurse staffing is 3.68 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.6798 hrs/resident/day
Quality measures
Last inspection: June 20, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6798.
Staffing detail
- Registered nurses
- 0.71
- Licensed practical nurses
- 0.79
- Nurse aides
- 2.18
- Weekend nursing
- 3.37
Hours per resident per day.
Total staff turnover: 26%
Registered nurse turnover: 12%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
3.9%Improving
Residents with a fall causing major injury
1.4%Improving
Residents with pressure ulcers (bedsores)
4.7%Improving
Residents with a urinary tract infection
1.4%Steady
Residents who lost too much weight
4%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
7.1%Worsening
Residents whose ability to walk got worse
7.2%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
17.7%Worsening
Short-stay residents newly given an antipsychotic
2%Worsening
Residents with a long-term catheter
1.4%Worsening
Residents with new or worsening incontinence
15.8%Improving
Residents with depressive symptoms
0.6%Improving
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
96.2%Steady
Short-stay residents given the pneumonia vaccine
99%Improving
What the inspectors found
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited April 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: G
The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited June 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 645 — 42 CFR §483.20 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to keep medication mistakes below the allowed level. Cited March 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $24,395 in total fines.
- $24,395
Federal fine
Apr 4, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of PALM GARDEN HEALTH AND REHABILITATION · 14 homes · 3.1 stars avg
- Occupancy
- 111.8 residents on an average day (93% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 38 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.