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Nursing home report

Palm Terrace of Mattoon

Registered name: PALM GARDEN OF MATTOON

MATTOON, IL · Medicare-certified · 178 beds

Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
1 of 5 overall

Palm Terrace of Mattoon has an overall rating of 1 out of 5 stars, with 1-star health inspection, staffing, and quality ratings. Reported nurse staffing is 2.66 hours per resident per day, below the federal benchmark of 4.1, and it has had $351,405 in fines in the last 24 months plus a recent abuse citation.

Facility ratings

Health inspections

Staffing

2.6631 hrs/resident/day

Quality measures

Last inspection: May 13, 2026Penalties, last 24 months: $351,405recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.6631.

Staffing detail

Registered nurses
0.22
Licensed practical nurses
0.77
Nurse aides
1.68
Weekend nursing
2.46

Hours per resident per day.

Total staff turnover: 54%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

59.4%38.3%Improving

Residents with a fall causing major injury

6.2%6.5%No change

Residents with pressure ulcers (bedsores)

0%0%No change

Residents with a urinary tract infection

1.2%0%Improving

Residents who lost too much weight

6.6%6.8%No change

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

8.5%5.7%Improving

Residents whose ability to walk got worse

15.8%6.3%Improving

Long-stay residents on antianxiety or sleep medication

30.3%33%Worsening

Short-stay residents newly given an antipsychotic

4.7%

Residents with a long-term catheter

1%2.1%Worsening

Residents with new or worsening incontinence

11.9%22.4%Worsening

Residents with depressive symptoms

7.4%3.7%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

66.7%

Short-stay residents given the pneumonia vaccine

86.1%80.6%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2026 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to protect residents from abuse and neglect by others. Cited January 2026 — isolated incident, actual harm.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: G

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited January 2026 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to respond appropriately to all reported abuse or neglect concerns. Cited April 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 610 — 42 CFR §483.12 — S/S: G

The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited April 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 690 — 42 CFR §483.25(e) — S/S: G

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  3. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  6. PENALTY

    A federal fine of $231,360 was recorded.

  7. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  8. PENALTY

    A federal payment denial was recorded.

  9. INSPECTION

    Health inspection found 19 health deficiencies.

    See what inspectors found
  10. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  11. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  12. PENALTY

    A federal payment denial was recorded.

  13. PENALTY

    A federal fine of $72,930 was recorded.

  14. PENALTY

    A federal payment denial was recorded.

  15. PENALTY

    A federal fine of $47,115 was recorded.

  16. PENALTY

    A federal payment denial was recorded.

  17. PENALTY

    A federal fine of $46,788 was recorded.

Penalties & enforcement

On record with Medicare: 3 fines · $351,405 in total fines · 4 payment denials.

  • Medicare/Medicaid payment denial

    Jan 29, 2026

    44 days
  • Federal fine

    Jan 29, 2026

    $231,360
  • Medicare/Medicaid payment denial

    Sep 5, 2025

    3 days
  • Federal fine

    Sep 5, 2025

    $72,930
  • Medicare/Medicaid payment denial

    Apr 9, 2025

    37 days
  • Medicare/Medicaid payment denial

    Jan 7, 2025

    29 days
  • Federal fine

    Jan 7, 2025

    $47,115

Operator & ownership

Recent ownership change · Dec 1, 2024

Now operated by Palm Garden of Mattoon, previously Palm Terrace of Mattoon.

Ownership
For profit - Corporation
Chain
Part of POINTE MANAGEMENT · 12 homes · 1.3 stars avg
Occupancy
93.4 residents on an average day (52% of 178 beds)
Resident voice
Resident council
Medicare history
Certified for 38 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.