PALM GARDEN OF JACKSONVILLE has a 3 out of 5 overall rating, with 3-star health inspection and staffing ratings and 4-star quality measures. Reported nurse staffing is 3.35 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Last inspection: August 28, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.354.
Staffing detail
Registered nurses
0.36
Licensed practical nurses
0.88
Nurse aides
2.11
Weekend nursing
3.20
Hours per resident per day.
Total staff turnover: 46%
Registered nurse turnover: 56%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
1.4%0%Improving
Residents with a fall causing major injury
0%2.8%Worsening
Residents with pressure ulcers (bedsores)
7.3%3.9%Improving
Residents with a urinary tract infection
0%1.9%Worsening
Residents who lost too much weight
3%2.2%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
21.3%5.9%Improving
Residents whose ability to walk got worse
38.7%0%Improving
Long-stay residents on antianxiety or sleep medication
2%3.2%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0.7%0.6%No change
Residents with new or worsening incontinence
15.7%13.8%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—88.9%—
Long-stay residents given the pneumonia vaccine
96.5%99.1%Improving
Short-stay residents given the seasonal flu vaccine
—76.5%—
Short-stay residents given the pneumonia vaccine
71.4%82.5%Improving
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2021 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: J
The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited November 2021 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 726 — 42 CFR §483.35 — S/S: J
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to keep essential equipment working safely. Cited September 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 908 — 42 CFR §483.90 — S/S: F
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of PALM GARDEN HEALTH AND REHABILITATION · 14 homes · 3.1 stars avg
Occupancy
111.5 residents on an average day (93% of 120 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 36 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.