The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2021 — isolated incident, actual harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
PALAZZO POST ACUTE
LOS ANGELES, CA · Medicare-certified · 99 beds
In good standing
For-profitChain member
Data as of September 1, 2026
4 of 5 overall
Palazzo Post Acute in Los Angeles has an overall rating of 4 out of 5 stars, with strong quality measures at 5 stars and staffing at 4 stars; its reported nurse staffing is slightly above the federal benchmark (4.15 vs. 4.1 hours per resident per day). It had no fines in the last 24 months, while its health inspection rating is 3 stars and recent cited issues included accident prevention, dialysis care, and garbage disposal.
Facility ratings
Health inspections
Staffing
4.1506 hrs/resident/day
Quality measures
Last inspection: July 22, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1506.
Staffing detail
- Registered nurses
- 0.32
- Licensed practical nurses
- 1.23
- Nurse aides
- 2.59
- Weekend nursing
- 3.76
Hours per resident per day.
Total staff turnover: 30%
Registered nurse turnover: 17%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
3.6%11.4%Worsening
Residents with a fall causing major injury
0%1.3%Worsening
Residents with pressure ulcers (bedsores)
5%5%No change
Residents with a urinary tract infection
1.3%2.7%Worsening
Residents who lost too much weight
2.6%1.4%Improving
Residents who were physically restrained
1.2%1.3%No change
Residents needing more help with daily activities
14.9%12.9%Improving
Residents whose ability to walk got worse
17.2%3.8%Improving
Long-stay residents on antianxiety or sleep medication
7.8%12.8%Worsening
Short-stay residents newly given an antipsychotic
1.5%2.5%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
19.8%8.7%Improving
Residents with depressive symptoms
0%6.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—100%—
Short-stay residents given the pneumonia vaccine
100%96.5%Worsening
What the inspectors found
The home failed to provide safe, appropriate dialysis care for a resident who needed it. Cited June 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 698 — 42 CFR §483.25(l) — S/S: E
The home failed to properly dispose of garbage and other waste. Cited June 2026 — limited pattern, potential for harm.
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F-Tag 814 — 42 CFR §483.60 — S/S: E
The home failed to ensure nurse aides had the skills and training needed to care for residents safely, including dementia care and abuse prevention. Cited June 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 947 — 42 CFR §483.95 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 4 health deficiencies.
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- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Jan 1, 2016
Now operated by Palazzo Post Acute, previously Serrano South Convalescent Hospital.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of SERRANO GROUP · 11 homes · 2 stars avg
- Occupancy
- 90.9 residents on an average day (92% of 99 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 51 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.