The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2021 — isolated incident, actual harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
PALAZZO POST ACUTE
LOS ANGELES, CA · Medicare-certified · 99 beds
In good standing
For-profitChain member
4 of 5 overall
PALAZZO POST ACUTE has an overall rating of 4 out of 5 stars, with strong quality measures (5 stars) and staffing above the federal benchmark (4.37 vs. 4.1 hours per resident day). Its health inspection rating is 3 stars, there were no fines in the last 24 months, and recent inspection citations involved accident hazards/supervision, pharmacy services, and food handling.
Facility ratings
Health inspections
Staffing
4.3681 hrs/resident/day
Quality measures
Last inspection: March 12, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.3681.
Staffing detail
- Registered nurses
- 0.29
- Licensed practical nurses
- 1.22
- Nurse aides
- 2.86
- Weekend nursing
- 3.94
Hours per resident per day.
Total staff turnover: 33%
Registered nurse turnover: 17%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
6.5%Worsening
Residents with a fall causing major injury
0.9%Steady
Residents with pressure ulcers (bedsores)
4.6%Improving
Residents with a urinary tract infection
1%Improving
Residents who lost too much weight
3.9%Worsening
Residents who were physically restrained
1.2%Steady
Residents needing more help with daily activities
11.5%Improving
Residents whose ability to walk got worse
8.9%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
9.1%Improving
Short-stay residents newly given an antipsychotic
1.3%Improving
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
10.1%Improving
Residents with depressive symptoms
0.7%Worsening
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
100%Steady
Short-stay residents given the pneumonia vaccine
99.5%Worsening
What the inspectors found
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2025 — limited pattern, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2025 — limited pattern, potential for harm.
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F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited January 2020 — limited pattern, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
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- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of SERRANO GROUP · 11 homes · 2.5 stars avg
- Occupancy
- 93.1 residents on an average day (94% of 99 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 51 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.