4 out of 5 stars overall. The Overlook in Charlton, MA has solid 4-star ratings across health inspections, staffing, and quality measures, with nurse staffing at 4.40 hours per resident per day above the federal benchmark of 4.1; it had no fines in the last 24 months, though recent inspection citations included food safety, infection control, and respiratory care.
Last inspection: May 15, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.4042.
Staffing detail
Registered nurses
0.78
Licensed practical nurses
1.07
Nurse aides
2.56
Weekend nursing
4.08
Hours per resident per day.
Total staff turnover: 40%
Registered nurse turnover: 38%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
13.6%15.3%Worsening
Residents with a fall causing major injury
3.8%3.9%No change
Residents with pressure ulcers (bedsores)
2%1.4%Improving
Residents with a urinary tract infection
1.3%2.7%Worsening
Residents who lost too much weight
0%4.9%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
16.7%10.5%Improving
Residents whose ability to walk got worse
26.7%20.9%Improving
Long-stay residents on antianxiety or sleep medication
20.9%19%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
1%1%No change
Residents with new or worsening incontinence
29.9%19.7%Improving
Residents with depressive symptoms
4.6%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—98.8%—
Long-stay residents given the pneumonia vaccine
96.2%80.5%Worsening
Short-stay residents given the seasonal flu vaccine
—72.6%—
Short-stay residents given the pneumonia vaccine
79.5%82.4%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 695 — 42 CFR §483.25(i) — S/S: D
The home failed to ensure residents’ medications were free from unnecessary drugs. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 757 — 42 CFR §483.45(d) — S/S: D
The nursing home failed to ensure residents were free from significant medication errors. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: D
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Ownership
Non profit - Corporation
Occupancy
109.1 residents on an average day (60% of 181 beds)
Resident voice
Resident council
Medicare history
Certified for 31 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.