The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
OUR LADY OF THE VALLEY
ROANOKE, VA · Medicare-certified · 70 beds
In good standing
Non-profit
Data as of July 1, 2026
4 of 5 overall
OUR LADY OF THE VALLEY in Roanoke, VA has an overall rating of 4 out of 5 stars. Its health inspection and quality measures are both 4 stars, staffing is 3 stars with 3.84 nurse hours per resident per day versus the 4.1 federal benchmark, and it had $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.8384 hrs/resident/day
Quality measures
Last inspection: August 25, 2023Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8384.
Staffing detail
- Registered nurses
- 0.45
- Licensed practical nurses
- 1.09
- Nurse aides
- 2.29
- Weekend nursing
- 3.61
Hours per resident per day.
Total staff turnover: 45%
Registered nurse turnover: 38%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
3.8%0%Improving
Residents with a fall causing major injury
8.5%2.3%Improving
Residents with pressure ulcers (bedsores)
1.8%4.6%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%0%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
31.4%3.3%Improving
Residents whose ability to walk got worse
—23.1%—
Long-stay residents on antianxiety or sleep medication
18.4%18.8%No change
Short-stay residents newly given an antipsychotic
0%0.9%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
22.4%25.8%Worsening
Residents with depressive symptoms
0%2.7%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—96.4%—
Short-stay residents given the pneumonia vaccine
99.1%99.3%No change
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited August 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: D
The home failed to provide enough food and fluids to keep residents healthy. Cited August 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: D
The home failed to ensure a licensed pharmacist reviewed residents' medications each month and reported any problems as required. Cited August 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 756 — 42 CFR §483.45(c) — S/S: D
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited August 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Church related
- Occupancy
- 63.6 residents on an average day (91% of 70 beds)
- Medicare history
- Certified for 24 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.