The home failed to properly dispose of garbage and other waste. Cited February 2020 — widespread issue, potential for harm.
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F-Tag 814 — 42 CFR §483.60 — S/S: F
Nursing home report
OUR LADY OF HOPE HEALTH CENTER
RICHMOND, VA · Medicare-certified · 75 beds
In good standing
Non-profit
Data as of July 1, 2026
4 of 5 overall
OUR LADY OF HOPE HEALTH CENTER has an overall rating of 4 out of 5 stars, with a 4-star health inspection rating and no fines in the last 24 months. Staffing is rated 2 stars and quality measures 2 stars; reported nurse staffing is 4.19 hours per resident per day, just above the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
4.1876 hrs/resident/day
Quality measures
Last inspection: April 17, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1876.
Staffing detail
- Registered nurses
- 0.40
- Licensed practical nurses
- 1.44
- Nurse aides
- 2.35
- Weekend nursing
- 3.79
Hours per resident per day.
Total staff turnover: 67%
Registered nurse turnover: 58%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
15%14.3%Improving
Residents with a fall causing major injury
5.6%3.1%Improving
Residents with pressure ulcers (bedsores)
14.5%4.9%Improving
Residents with a urinary tract infection
5.7%0%Improving
Residents who lost too much weight
17.9%4%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
15.4%20.8%Worsening
Long-stay residents on antianxiety or sleep medication
10.3%11.5%Worsening
Short-stay residents newly given an antipsychotic
1.3%1.6%No change
Residents with a long-term catheter
3.5%0%Improving
Residents with new or worsening incontinence
12.9%16%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—83.3%—
Long-stay residents given the pneumonia vaccine
94.4%87.5%Worsening
Short-stay residents given the seasonal flu vaccine
—85%—
Short-stay residents given the pneumonia vaccine
87.5%98.4%Improving
What the inspectors found
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited February 2020 — limited pattern, potential for harm.
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F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E
The home failed to properly watch nurse aides' work and provide regular training. Cited February 2020 — limited pattern, potential for harm.
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F-Tag 730 — 42 CFR §483.35(e)(7) — S/S: E
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited February 2020 — limited pattern, potential for harm.
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F-Tag 578 — 42 CFR §483.10 — S/S: E
The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited February 2020 — limited pattern, potential for harm.
View the original federal record
F-Tag 700 — 42 CFR §483.25(n) — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
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- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Church related
- Occupancy
- 72.4 residents on an average day (97% of 75 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 30 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.