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Nursing home report

OUR LADY OF HOPE HEALTH CENTER

RICHMOND, VA · Medicare-certified · 75 beds

In good standing
Non-profit
4 of 5 overall

Our Lady of Hope Health Center in Richmond, VA has a 4-star overall rating, with 4-star health inspection results but lower 2-star staffing and quality measure ratings. It reported 4.13 nurse staffing hours per resident per day, just above the federal benchmark of 4.1, with no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

4.1269 hrs/resident/day

Quality measures

Last inspection: December 6, 2024Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1269.

Staffing detail

Registered nurses
0.49
Licensed practical nurses
1.34
Nurse aides
2.30
Weekend nursing
3.70

Hours per resident per day.

Total staff turnover: 75%
Registered nurse turnover: 71%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

16%Improving

Residents with a fall causing major injury

6.5%Worsening

Residents with pressure ulcers (bedsores)

12.1%Improving

Residents with a urinary tract infection

10.7%Steady

Residents who lost too much weight

13.2%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

19.6%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

11.4%Steady

Short-stay residents newly given an antipsychotic

1.5%Worsening

Residents with a long-term catheter

2.5%Improving

Residents with new or worsening incontinence

20.3%Worsening

Residents with depressive symptoms

0%Steady

Long-stay residents given the seasonal flu vaccine

83.3%Steady

Long-stay residents given the pneumonia vaccine

86.3%Worsening

Short-stay residents given the seasonal flu vaccine

85%Steady

Short-stay residents given the pneumonia vaccine

91.3%Improving

What the inspectors found

The home failed to properly dispose of garbage and other waste. Cited February 2020 — widespread issue, potential for harm.

View the original federal record

F-Tag 814 — 42 CFR §483.60 — S/S: F

The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited February 2020 — limited pattern, potential for harm.

View the original federal record

F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E

The home failed to properly watch nurse aides' work and provide regular training. Cited February 2020 — limited pattern, potential for harm.

View the original federal record

F-Tag 730 — 42 CFR §483.35(e)(7) — S/S: E

The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited February 2020 — limited pattern, potential for harm.

View the original federal record

F-Tag 578 — 42 CFR §483.10 — S/S: E

The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited February 2020 — limited pattern, potential for harm.

View the original federal record

F-Tag 700 — 42 CFR §483.25(n) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
Non profit - Church related
Occupancy
71.3 residents on an average day (95% of 75 beds)
Resident voice
Resident council
Medicare history
Certified for 29 years

The most recent standard health inspection was more than two years ago.

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.