The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
Otterbein North Shore Retirement Community
Registered name: OTTERBEIN NORTH SHORE
LAKESIDE, OH · Medicare-certified · 20 beds
In good standing
Non-profitChain member
Data as of July 1, 2026
5 of 5 overall
Otterbein North Shore Retirement Community in Lakeside, OH has an overall 5-star rating, with strong staffing (5 stars) and above-benchmark nurse staffing at 4.80 hours per resident per day versus the federal 4.1 benchmark. Health inspection and quality measures are both 4 stars, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
4.7975 hrs/resident/day
Quality measures
Last inspection: March 27, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.7975.
Staffing detail
- Registered nurses
- 1.70
- Licensed practical nurses
- 0.05
- Nurse aides
- 3.04
- Weekend nursing
- 4.35
Hours per resident per day.
Total staff turnover: 53%
Registered nurse turnover: 38%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
—29%—
Residents with a fall causing major injury
—2.5%—
Residents with pressure ulcers (bedsores)
—2.7%—
Residents with a urinary tract infection
—0%—
Residents who lost too much weight
—6.2%—
Residents who were physically restrained
—0%—
Residents needing more help with daily activities
—7.1%—
Long-stay residents on antianxiety or sleep medication
—62.5%—
Short-stay residents newly given an antipsychotic
0%2.6%Worsening
Residents with a long-term catheter
—0%—
Residents with new or worsening incontinence
—25.4%—
Residents with depressive symptoms
—3%—
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the pneumonia vaccine
—100%—
Short-stay residents given the seasonal flu vaccine
—85.9%—
Short-stay residents given the pneumonia vaccine
98.4%100%Improving
What the inspectors found
The home failed to submit complete and accurate staffing information based on verifiable records. Cited June 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 851 — 42 CFR §483.70 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited March 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited March 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 578 — 42 CFR §483.10 — S/S: D
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited March 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of OTTERBEIN SENIORLIFE · 19 homes · 3 stars avg
- Occupancy
- 19.1 residents on an average day (96% of 20 beds)
- Medicare history
- Certified for 18 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.