The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited February 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
Otterbein New Albany SeniorLife Neighborhood
Registered name: OTTERBEIN NEW ALBANY
NEW ALBANY, OH · Medicare-certified · 60 beds
Needs attention
Non-profitChain member
Data as of September 1, 2026
1 of 5 overall
Otterbein New Albany SeniorLife Neighborhood in New Albany, OH has a 1-star overall rating and a 1-star health inspection rating, with a recent federal penalty and $23,980 in fines over the last 24 months. Staffing is rated 4 stars, with reported nurse staffing at 4.56 hours per resident per day, above the 4.1 federal benchmark.
Facility ratings
Health inspections
Staffing
4.5588 hrs/resident/day
Quality measures
Last inspection: June 23, 2026Penalties, last 24 months: $23,980recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.5588.
Staffing detail
- Registered nurses
- 0.76
- Licensed practical nurses
- 0.60
- Nurse aides
- 3.20
- Weekend nursing
- 4.28
Hours per resident per day.
Total staff turnover: 41%
Registered nurse turnover: 57%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
12.9%13.2%No change
Residents with a fall causing major injury
6.4%4.2%Improving
Residents with pressure ulcers (bedsores)
4.2%3.5%Improving
Residents with a urinary tract infection
2.1%0%Improving
Residents who lost too much weight
2.6%4.8%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
2.7%10%Worsening
Residents whose ability to walk got worse
12.5%15.8%Worsening
Long-stay residents on antianxiety or sleep medication
20.5%26.2%Worsening
Short-stay residents newly given an antipsychotic
0%1.9%Worsening
Residents with a long-term catheter
0%3.2%Worsening
Residents with new or worsening incontinence
27.7%15.5%Improving
Residents with depressive symptoms
0%17.1%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96%—
Long-stay residents given the pneumonia vaccine
95.7%97.9%Improving
Short-stay residents given the seasonal flu vaccine
—39.7%—
Short-stay residents given the pneumonia vaccine
72.6%73.6%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 803 — 42 CFR §483.60 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $23,980 was recorded.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 29 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $23,980 in total fines.
- $23,980
Federal fine
Feb 26, 2026
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of OTTERBEIN SENIORLIFE · 20 homes · 3.1 stars avg
- Occupancy
- 57.1 residents on an average day (95% of 60 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 11 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.