The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
OTTERBEIN NEW ALBANY
NEW ALBANY, OH · Medicare-certified · 60 beds
In good standing
Non-profitChain member
2 of 5 overall
OTTERBEIN NEW ALBANY (New Albany, OH) has a 2 out of 5 star overall rating, with very low health inspection and staffing ratings (1 out of 5 each) but a 5 out of 5 quality measures rating. There were no fines in the last 24 months; recent inspection citations involved accident hazards/supervision and food safety/menu standards.
Facility ratings
Health inspections
Staffing
Quality measures
Last inspection: May 15, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports not reported.
Staffing detail
Total staff turnover: 48%
Registered nurse turnover: 71%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
7.4%9.4%Worsening
Residents with a fall causing major injury
9.1%2.1%Improving
Residents with pressure ulcers (bedsores)
4.3%4.3%No change
Residents with a urinary tract infection
2.3%0%Improving
Residents who lost too much weight
8.6%5%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
3.2%10.3%Worsening
Residents whose ability to walk got worse
—12.5%—
Long-stay residents on antianxiety or sleep medication
14.3%22.5%Worsening
Short-stay residents newly given an antipsychotic
3.1%2.2%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
37.1%14.9%Improving
Residents with depressive symptoms
2.9%18.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96%—
Long-stay residents given the pneumonia vaccine
93.2%100%Improving
Short-stay residents given the seasonal flu vaccine
—39.7%—
Short-stay residents given the pneumonia vaccine
44.6%65%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited August 2024 — widespread issue, potential for harm.
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F-Tag 803 — 42 CFR §483.60 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to keep residents’ personal and medical records private and confidential. Cited November 2019 — widespread issue, potential for harm.
View the original federal record
F-Tag 583 — 42 CFR §483.10 — S/S: F
Recent history
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 29 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of OTTERBEIN SENIORLIFE · 19 homes · 2.9 stars avg
- Occupancy
- 56.8 residents on an average day (95% of 60 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 11 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.