The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited February 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
Otterbein New Albany SeniorLife Neighborhood
Registered name: OTTERBEIN NEW ALBANY
NEW ALBANY, OH · Medicare-certified · 60 beds
Needs attention
Non-profitChain member
Data as of July 1, 2026
1 of 5 overall
Otterbein New Albany SeniorLife Neighborhood has a 1 out of 5 overall star rating, with 2 stars for health inspections, 1 star for staffing, and 3 stars for quality measures. It has the lowest overall rating flag, no fines in the last 24 months, and recent inspection issues included pressure ulcer care, accident prevention, and food handling standards.
Facility ratings
Health inspections
Staffing
Quality measures
Last inspection: February 26, 2026Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports not reported.
Staffing detail
Total staff turnover: 41%
Registered nurse turnover: 57%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
12.9%13.2%No change
Residents with a fall causing major injury
6.4%4.2%Improving
Residents with pressure ulcers (bedsores)
4.2%3.5%Improving
Residents with a urinary tract infection
2.1%0%Improving
Residents who lost too much weight
2.6%4.8%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
2.7%10%Worsening
Residents whose ability to walk got worse
12.5%15.8%Worsening
Long-stay residents on antianxiety or sleep medication
20.5%26.2%Worsening
Short-stay residents newly given an antipsychotic
0%1.9%Worsening
Residents with a long-term catheter
0%3.2%Worsening
Residents with new or worsening incontinence
27.7%15.5%Improving
Residents with depressive symptoms
0%17.1%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96%—
Long-stay residents given the pneumonia vaccine
95.7%97.9%Improving
Short-stay residents given the seasonal flu vaccine
—39.7%—
Short-stay residents given the pneumonia vaccine
72.6%73.6%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 803 — 42 CFR §483.60 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
Recent history
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 29 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of OTTERBEIN SENIORLIFE · 19 homes · 3 stars avg
- Occupancy
- 57.1 residents on an average day (95% of 60 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 11 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.