The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited February 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
Optalis Health & Rehabilitation of Whitehall
Whitehall, MI · Medicare-certified · 125 beds
Needs attention
For-profitChain member
1 of 5 overall
Optalis Health & Rehabilitation of Whitehall has a 1-star overall rating, with a 1-star health inspection rating and 2-star staffing rating. Reported nurse staffing is 3.48 hours per resident per day, below the federal benchmark of 4.1, and there were $0 in fines in the last 24 months; recent cited issues included pressure ulcer care, infection control, and food handling.
Facility ratings
Health inspections
Staffing
3.4784 hrs/resident/day
Quality measures
Last inspection: December 26, 2025Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4784.
Staffing detail
- Registered nurses
- 0.67
- Licensed practical nurses
- 0.62
- Nurse aides
- 2.19
- Weekend nursing
- 3.18
Hours per resident per day.
Total staff turnover: 58%
Registered nurse turnover: 68%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
13.9%Steady
Residents with a fall causing major injury
2.3%Improving
Residents with pressure ulcers (bedsores)
7.5%Improving
Residents with a urinary tract infection
2%Worsening
Residents who lost too much weight
6.7%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
16.6%Steady
Residents whose ability to walk got worse
18.9%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
22%Improving
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.8%Steady
Residents with new or worsening incontinence
27.6%Steady
Residents with depressive symptoms
0.8%Worsening
Long-stay residents given the seasonal flu vaccine
82.6%Steady
Long-stay residents given the pneumonia vaccine
95%Improving
Short-stay residents given the seasonal flu vaccine
34.8%Steady
Short-stay residents given the pneumonia vaccine
76.7%Improving
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to monitor antibiotic use properly. Cited February 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 881 — 42 CFR §483.80 — S/S: F
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of OPTALIS HEALTH & REHABILITATION · 37 homes · 2.4 stars avg
- Occupancy
- 72.1 residents on an average day (58% of 125 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 55 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.