The nursing home failed to ensure residents were free from significant medication errors. Cited March 2026 — isolated incident, actual harm.
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F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
Nursing home report
Optalis Health & Rehabilitation at Kent-Crossing
Grand Rapids, MI · Medicare-certified · 182 beds
Needs attention
For-profitChain member
1 of 5 overall
Optalis Health & Rehabilitation at Kent-Crossing has an overall rating of 1 out of 5 stars, with a 1-star health inspection rating and an attention flag for the lowest overall rating. Staffing is 3 stars, with reported nurse staffing at 3.74 hours per resident per day versus the 4.1 federal benchmark, and there were $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.7365 hrs/resident/day
Quality measures
Last inspection: March 19, 2026Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7365.
Staffing detail
- Registered nurses
- 0.50
- Licensed practical nurses
- 0.84
- Nurse aides
- 2.39
- Weekend nursing
- 3.43
Hours per resident per day.
Total staff turnover: 51%
Registered nurse turnover: 72%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
12.5%Steady
Residents with a fall causing major injury
2.5%Worsening
Residents with pressure ulcers (bedsores)
5.6%Worsening
Residents with a urinary tract infection
1.8%Worsening
Residents who lost too much weight
6%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
8.7%Improving
Residents whose ability to walk got worse
17.2%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
11.4%Worsening
Short-stay residents newly given an antipsychotic
1.8%Improving
Residents with a long-term catheter
0.8%Steady
Residents with new or worsening incontinence
20.9%Improving
Residents with depressive symptoms
8.1%Improving
Long-stay residents given the seasonal flu vaccine
99.2%Steady
Long-stay residents given the pneumonia vaccine
97.9%Worsening
Short-stay residents given the seasonal flu vaccine
79.2%Steady
Short-stay residents given the pneumonia vaccine
91.4%Improving
What the inspectors found
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited October 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to ensure its staff were vaccinated for COVID-19. Cited November 2022 — isolated incident, actual harm.
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F-Tag 888 — 42 CFR §483.80 — S/S: G
The nursing home failed to make sure its activities program was led by a qualified professional. Cited January 2025 — widespread issue, potential for harm.
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F-Tag 680 — 42 CFR §483.24 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 16 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of OPTALIS HEALTH & REHABILITATION · 37 homes · 2.4 stars avg
- Occupancy
- 118.8 residents on an average day (65% of 182 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.