The nursing home failed to ensure residents were free from significant medication errors. Cited March 2026 — isolated incident, actual harm.
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F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
Nursing home report
Optalis Health & Rehabilitation at Kent-Crossing
Grand Rapids, MI · Medicare-certified · 182 beds
Needs attention
New ownership (past 12 mo)For-profitChain member
Data as of July 1, 2026
1 of 5 overall
Optalis Health & Rehabilitation at Kent-Crossing in Grand Rapids has a 1-star overall rating, with a 1-star health inspection rating and an attention flag for the lowest overall rating. Staffing is 3 stars with 3.75 nurse hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.7459 hrs/resident/day
Quality measures
Last inspection: March 19, 2026Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7459.
Staffing detail
- Registered nurses
- 0.64
- Licensed practical nurses
- 0.83
- Nurse aides
- 2.28
- Weekend nursing
- 3.40
Hours per resident per day.
Total staff turnover: 56%
Registered nurse turnover: 84%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
13%10.1%Improving
Residents with a fall causing major injury
1.8%5.6%Worsening
Residents with pressure ulcers (bedsores)
4.4%5.6%Worsening
Residents with a urinary tract infection
0.9%0.9%No change
Residents who lost too much weight
6.2%4.2%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
5.6%9.1%Worsening
Residents whose ability to walk got worse
6.9%5.4%Improving
Long-stay residents on antianxiety or sleep medication
9.4%11.3%Worsening
Short-stay residents newly given an antipsychotic
2.6%1.5%Improving
Residents with a long-term catheter
0.9%0.8%No change
Residents with new or worsening incontinence
19.5%18.1%Improving
Residents with depressive symptoms
9.1%5%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—99.2%—
Long-stay residents given the pneumonia vaccine
97.3%99.1%Improving
Short-stay residents given the seasonal flu vaccine
—79.2%—
Short-stay residents given the pneumonia vaccine
92.9%92.5%No change
What the inspectors found
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited October 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The nursing home failed to make sure its activities program was led by a qualified professional. Cited January 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 680 — 42 CFR §483.24 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
Recent history
- OWNERSHIP
The facility reported a change in ownership in the past 12 months.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 16 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Jul 1, 2025
Now operated by Optalis Health & Rehabilitation at Kent-crossing, previously Skld Beltline.
- Ownership
- For profit - Corporation
- Chain
- Part of OPTALIS HEALTH & REHABILITATION · 37 homes · 2.3 stars avg
- Occupancy
- 121.4 residents on an average day (67% of 182 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.