The nursing home failed to protect residents from abuse and neglect by others. Cited January 2025 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: K
Nursing home report
Ontario Center for Rehabilitation and Healthcare
Canandaigua, NY · Medicare-certified · 98 beds
Needs attention
Special Focus candidateAbuse citationFor-profitChain member
1 of 5 overall
Ontario Center for Rehabilitation and Healthcare has a 1-star overall rating, with 1-star health inspection and staffing ratings and 2-star quality measures. It is a special focus candidate/facility, reported nurse staffing is below the federal benchmark (3.08 vs 4.1 hours per resident day), and it had $117,878 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.08 hrs/resident/day
Quality measures
Last inspection: March 17, 2026Penalties, last 24 months: $117,878special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.08.
Staffing detail
- Registered nurses
- 0.37
- Licensed practical nurses
- 0.82
- Nurse aides
- 1.89
- Weekend nursing
- 2.54
Hours per resident per day.
Total staff turnover: 82%
Registered nurse turnover: 88%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
9.7%Worsening
Residents with a fall causing major injury
4.8%Worsening
Residents with pressure ulcers (bedsores)
7.8%Improving
Residents with a urinary tract infection
2.5%Improving
Residents who lost too much weight
1.5%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
8.9%Improving
Residents whose ability to walk got worse
5.4%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
11.9%Improving
Short-stay residents newly given an antipsychotic
0.6%Worsening
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
23.3%Worsening
Residents with depressive symptoms
26.6%Improving
Long-stay residents given the seasonal flu vaccine
86%Steady
Long-stay residents given the pneumonia vaccine
96.7%Worsening
Short-stay residents given the seasonal flu vaccine
82.6%Steady
Short-stay residents given the pneumonia vaccine
81.5%Improving
What the inspectors found
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited January 2025 — limited pattern, actual harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: H
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited January 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: G
The nursing home failed to ensure a working call system was available in each resident’s bathroom and bathing area. Cited January 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 919 — 42 CFR §483.90 — S/S: F
The home failed to run its operations effectively and efficiently using its available resources. Cited January 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 835 — 42 CFR §483.70 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $117,878 was recorded.
- INSPECTION
Health inspection found 15 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $117,878 in total fines.
- $117,878
Federal fine
Jan 31, 2025
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of CENTERS HEALTH CARE · 37 homes · 2.3 stars avg
- Occupancy
- 94.9 residents on an average day (97% of 98 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 49 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.