The nursing home failed to protect residents from abuse and neglect by others. Cited January 2025 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: K
Nursing home report
Ontario Center
Registered name: Ontario Center for Rehabilitation and Healthcare
Canandaigua, NY · Medicare-certified · 98 beds
Needs attention
Special Focus candidateAbuse citationFor-profitChain member
Data as of July 1, 2026
1 of 5 overall
Ontario Center (Canandaigua, NY) has a 1-star overall rating, with 1-star health inspection and staffing scores and 2-star quality measures. It is an SFF Candidate/special focus facility, has $117,878 in fines over the last 24 months, and reported nurse staffing of 3.02 hours per resident per day versus the 4.1 federal benchmark.
Facility ratings
Health inspections
Staffing
3.0185 hrs/resident/day
Quality measures
Last inspection: March 17, 2026Penalties, last 24 months: $117,878special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.0185.
Staffing detail
- Registered nurses
- 0.44
- Licensed practical nurses
- 0.79
- Nurse aides
- 1.79
- Weekend nursing
- 2.35
Hours per resident per day.
Total staff turnover: 81%
Registered nurse turnover: 77%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
10.9%10.4%No change
Residents with a fall causing major injury
5.9%4.8%Improving
Residents with pressure ulcers (bedsores)
10.6%4.2%Improving
Residents with a urinary tract infection
2.4%3.7%Worsening
Residents who lost too much weight
0%3.8%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
13%10.3%Improving
Residents whose ability to walk got worse
6.6%7.9%Worsening
Long-stay residents on antianxiety or sleep medication
11.8%16.9%Worsening
Short-stay residents newly given an antipsychotic
0%2%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
28.3%31.2%Worsening
Residents with depressive symptoms
19.7%6.6%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—86%—
Long-stay residents given the pneumonia vaccine
97.6%90.5%Worsening
Short-stay residents given the seasonal flu vaccine
—82.6%—
Short-stay residents given the pneumonia vaccine
85.7%74.7%Worsening
What the inspectors found
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited January 2025 — limited pattern, actual harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: H
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited January 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: G
The nursing home failed to ensure a working call system was available in each resident’s bathroom and bathing area. Cited January 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 919 — 42 CFR §483.90 — S/S: F
The home failed to run its operations effectively and efficiently using its available resources. Cited January 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 835 — 42 CFR §483.70 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $117,878 was recorded.
- INSPECTION
Health inspection found 15 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $117,878 in total fines.
- $117,878
Federal fine
Jan 31, 2025
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of CENTERS HEALTH CARE · 37 homes · 2.3 stars avg
- Occupancy
- 94.5 residents on an average day (96% of 98 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 49 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.