The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
The Bay at Nu Roc Health and Rehabilitation Center
Registered name: Nu Roc Health and Rehabilitation CTR
Laona, WI · Medicare-certified · 50 beds
In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall
The Bay at Nu Roc Health and Rehabilitation Center has an overall rating of 4 out of 5 stars, with strong health inspection and quality measures ratings but a low staffing rating of 2 out of 5 stars. Reported nurse staffing is 3.19 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.187 hrs/resident/day
Quality measures
Last inspection: February 11, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.187.
Staffing detail
- Registered nurses
- 0.62
- Licensed practical nurses
- 0.80
- Nurse aides
- 1.77
- Weekend nursing
- 2.89
Hours per resident per day.
Total staff turnover: 73%
Registered nurse turnover: 89%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
28%22.7%Improving
Residents with a fall causing major injury
0%3.2%Worsening
Residents with pressure ulcers (bedsores)
0%0%No change
Residents with a urinary tract infection
3%0%Improving
Residents who lost too much weight
9.7%13%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
10.3%27.3%Worsening
Residents whose ability to walk got worse
—20.5%—
Long-stay residents on antianxiety or sleep medication
22.6%8.7%Improving
Short-stay residents newly given an antipsychotic
—0%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
22.7%21.2%Improving
Residents with depressive symptoms
0%14.3%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—80.6%—
Long-stay residents given the pneumonia vaccine
72.7%77.4%Improving
Short-stay residents given the seasonal flu vaccine
—23.1%—
Short-stay residents given the pneumonia vaccine
34.6%42.9%Improving
What the inspectors found
The home failed to submit complete and accurate staffing information based on verifiable records. Cited May 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 851 — 42 CFR §483.70 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited February 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 645 — 42 CFR §483.20 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of CHAMPION CARE · 22 homes · 2.2 stars avg
- Occupancy
- 35.9 residents on an average day (72% of 50 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 29 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.