The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited May 2023 — isolated incident, actual harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
Novi Lakes Health Campus
Novi, MI · Medicare-certified · 54 beds
In good standing
For-profitChain member
4 of 5 overall
4 out of 5 stars overall. Novi Lakes Health Campus has strong quality measures and staffing, with reported nurse staffing at 4.28 hours per resident per day versus the 4.1 benchmark, a 3-star health inspection rating, and no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
4.2849 hrs/resident/day
Quality measures
Last inspection: June 18, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.2849.
Staffing detail
- Registered nurses
- 0.77
- Licensed practical nurses
- 1.69
- Nurse aides
- 1.83
- Weekend nursing
- 3.79
Hours per resident per day.
Total staff turnover: 41%
Registered nurse turnover: 13%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
—14%—
Residents with a fall causing major injury
—0%—
Residents with pressure ulcers (bedsores)
—2.1%—
Residents with a urinary tract infection
—0%—
Residents who lost too much weight
—2%—
Residents who were physically restrained
—0%—
Residents needing more help with daily activities
—11.4%—
Long-stay residents on antianxiety or sleep medication
—17%—
Short-stay residents newly given an antipsychotic
0%0.4%No change
Residents with a long-term catheter
—1.5%—
Residents with new or worsening incontinence
—25.9%—
Residents with depressive symptoms
—0%—
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the pneumonia vaccine
—100%—
Short-stay residents given the seasonal flu vaccine
—99.2%—
Short-stay residents given the pneumonia vaccine
99.6%98.7%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2025 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited April 2024 — widespread issue, potential for harm.
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F-Tag 842 — 42 CFR §483.70 — S/S: F
The nursing home failed to ensure the resident’s doctor reviewed their care and properly wrote, signed, and dated required notes and orders during visits. Cited May 2025 — limited pattern, potential for harm.
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F-Tag 711 — 42 CFR §483.30 — S/S: E
The home failed to properly dispose of garbage and other waste. Cited May 2025 — limited pattern, potential for harm.
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F-Tag 814 — 42 CFR §483.60 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of TRILOGY HEALTH SERVICES · 124 homes · 4.2 stars avg
- Occupancy
- 49.9 residents on an average day (92% of 54 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 9 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.