The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited May 2023 — isolated incident, actual harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
Novi Lakes Health Campus
Novi, MI · Medicare-certified · 54 beds
In good standing
For-profitChain member
Data as of July 1, 2026
5 of 5 overall
5 out of 5 stars overall. Novi Lakes Health Campus has strong ratings across the board, with 4 stars for health inspections and staffing, 5 stars for quality measures, no fines in the last 24 months, and reported nurse staffing slightly above the federal benchmark (4.18 vs. 4.1 hours per resident per day).
Facility ratings
Health inspections
Staffing
4.1754 hrs/resident/day
Quality measures
Last inspection: June 18, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1754.
Staffing detail
- Registered nurses
- 1.12
- Licensed practical nurses
- 1.30
- Nurse aides
- 1.76
- Weekend nursing
- 3.60
Hours per resident per day.
Total staff turnover: 39%
Registered nurse turnover: 11%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
—9.1%—
Residents with a fall causing major injury
—0%—
Residents with pressure ulcers (bedsores)
—2.2%—
Residents with a urinary tract infection
—0%—
Residents who lost too much weight
—2.1%—
Residents who were physically restrained
—0%—
Residents needing more help with daily activities
—7.3%—
Long-stay residents on antianxiety or sleep medication
—14%—
Short-stay residents newly given an antipsychotic
1.1%0.4%Improving
Residents with a long-term catheter
—0%—
Residents with new or worsening incontinence
—29.4%—
Residents with depressive symptoms
—0%—
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the pneumonia vaccine
—100%—
Short-stay residents given the seasonal flu vaccine
—99.2%—
Short-stay residents given the pneumonia vaccine
99.2%98.8%No change
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited April 2024 — widespread issue, potential for harm.
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F-Tag 842 — 42 CFR §483.70 — S/S: F
The nursing home failed to ensure the resident’s doctor reviewed their care and properly wrote, signed, and dated required notes and orders during visits. Cited May 2025 — limited pattern, potential for harm.
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F-Tag 711 — 42 CFR §483.30 — S/S: E
The home failed to properly dispose of garbage and other waste. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 814 — 42 CFR §483.60 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of TRILOGY HEALTH SERVICES · 124 homes · 4.2 stars avg
- Occupancy
- 50.8 residents on an average day (94% of 54 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 9 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.