The nursing home failed to protect residents from abuse and neglect by others. Cited July 2026 — isolated incident, actual harm.
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F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
NOVATO HEALTHCARE CENTER
NOVATO, CA · Medicare-certified · 181 beds
Needs attention
Abuse citationFor-profit
Data as of September 1, 2026
1 of 5 overall
NOVATO HEALTHCARE CENTER in Novato, CA has an overall rating of 1 out of 5 stars, with a 1-star health inspection rating and 2-star quality measures rating, despite a 4-star staffing rating. It has a recent abuse citation, $90,488 in fines in the last 24 months, and reported nurse staffing of 3.99 hours per resident per day versus the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
3.9875 hrs/resident/day
Quality measures
Last inspection: July 31, 2026Penalties, last 24 months: $90,488recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9875.
Staffing detail
- Registered nurses
- 0.51
- Licensed practical nurses
- 0.80
- Nurse aides
- 2.69
- Weekend nursing
- 3.64
Hours per resident per day.
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
31.9%33.3%Worsening
Residents with a fall causing major injury
0.6%2.4%Worsening
Residents with pressure ulcers (bedsores)
7.7%5.3%Improving
Residents with a urinary tract infection
1.2%1.2%No change
Residents who lost too much weight
5.3%0.7%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
19.3%12.8%Improving
Residents whose ability to walk got worse
18%10.1%Improving
Long-stay residents on antianxiety or sleep medication
18.2%19.1%Worsening
Short-stay residents newly given an antipsychotic
3.4%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
21.1%24.3%Worsening
Residents with depressive symptoms
40.3%44.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.2%—
Long-stay residents given the pneumonia vaccine
100%92.2%Worsening
Short-stay residents given the seasonal flu vaccine
—95.5%—
Short-stay residents given the pneumonia vaccine
95.8%55.2%Worsening
What the inspectors found
The nursing home failed to ensure residents were free from significant medication errors. Cited September 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2023 — isolated incident, actual harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The nursing home failed to post its nurse staffing information every day, so families could not easily see daily staffing levels. Cited July 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 732 — 42 CFR §483.35(i) — S/S: F
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited June 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 925 — 42 CFR §483.90 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
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- INSPECTION
Health inspection found 1 health deficiency.
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- INSPECTION
Health inspection found 1 health deficiency.
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- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
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- INSPECTION
Health inspection found 2 health deficiencies.
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- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
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- INSPECTION
Health inspection found 1 health deficiency.
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- PENALTY
A federal fine of $17,624 was recorded.
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $72,864 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $90,488 in total fines · 1 payment denial.
- $17,624
Federal fine
Aug 8, 2025
- 70 days
Medicare/Medicaid payment denial
Apr 23, 2025
- $72,864
Federal fine
Apr 23, 2025
Operator & ownership
- Ownership
- For profit - Individual
- Occupancy
- 172.7 residents on an average day (95% of 181 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 18 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.