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Nursing home report

NORWOOD HEALTHCARE

NORWOOD, MA · Medicare-certified · 170 beds

Needs attention
Special Focus candidateFor-profitChain member
1 of 5 overall

NORWOOD HEALTHCARE in Norwood, MA has a 1-star overall rating, with a 1-star health inspection rating, SFF Candidate/special focus status, and $109,185 in fines in the last 24 months. Its reported nurse staffing is 3.16 hours per resident per day, below the federal benchmark of 4.1, while staffing is rated 3 stars and quality measures 2 stars.

Facility ratings

Health inspections

Staffing

3.1627 hrs/resident/day

Quality measures

Last inspection: February 9, 2026Penalties, last 24 months: $109,185special focus facility

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1627.

Staffing detail

Registered nurses
0.84
Licensed practical nurses
0.58
Nurse aides
1.74
Weekend nursing
2.85

Hours per resident per day.

Total staff turnover: 20%
Registered nurse turnover: 30%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

40.2%Improving

Residents with a fall causing major injury

5%Worsening

Residents with pressure ulcers (bedsores)

5.2%Worsening

Residents with a urinary tract infection

0.7%Worsening

Residents who lost too much weight

9.5%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

4.2%Improving

Residents whose ability to walk got worse

2.8%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

19.4%Improving

Short-stay residents newly given an antipsychotic

5.5%Steady

Residents with a long-term catheter

1.3%Improving

Residents with new or worsening incontinence

26.8%Improving

Residents with depressive symptoms

18%Improving

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

98.7%Improving

Short-stay residents given the seasonal flu vaccine

91.5%Steady

Short-stay residents given the pneumonia vaccine

92.5%Improving

What the inspectors found

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited February 2026 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: J

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2026 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The home failed to provide appropriate care to help a resident maintain or improve movement and mobility. Cited July 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 688 — 42 CFR §483.25(c) — S/S: G

The home failed to have a plan for how it would carry out quality improvement and oversight activities. Cited February 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 865 — 42 CFR §483.75 — S/S: F

The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited February 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 867 — 42 CFR §483.75 — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. PENALTY

    A federal fine of $23,585 was recorded.

  3. PENALTY

    A federal fine of $12,740 was recorded.

  4. INSPECTION

    Health inspection found 17 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  6. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  7. PENALTY

    A federal fine of $56,789 was recorded.

  8. PENALTY

    A federal fine of $16,071 was recorded.

Penalties & enforcement

On record with Medicare: 6 fines · $203,302 in total fines.

  • Federal fine

    Feb 9, 2026

    $23,585
  • Federal fine

    Feb 9, 2026

    $12,740
  • Federal fine

    Oct 30, 2024

    $56,789
  • Federal fine

    May 9, 2024

    $16,071
  • Federal fine

    Oct 11, 2023

    $13,793
  • Federal fine

    Jul 21, 2023

    $80,324

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of NEXT STEP HEALTHCARE · 14 homes · 2 stars avg
Occupancy
113.6 residents on an average day (67% of 170 beds)
Resident voice
Resident council
Medicare history
Certified for 37 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.