NORWOOD HEALTHCARE in Norwood, MA has a 1-star overall rating, with a 1-star health inspection rating, SFF Candidate/special focus status, and $109,185 in fines in the last 24 months. Its reported nurse staffing is 3.16 hours per resident per day, below the federal benchmark of 4.1, while staffing is rated 3 stars and quality measures 2 stars.
Last inspection: February 9, 2026Penalties, last 24 months: $109,185special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1627.
Staffing detail
Registered nurses
0.84
Licensed practical nurses
0.58
Nurse aides
1.74
Weekend nursing
2.85
Hours per resident per day.
Total staff turnover: 20%
Registered nurse turnover: 30%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
40.2%Improving
Residents with a fall causing major injury
5%Worsening
Residents with pressure ulcers (bedsores)
5.2%Worsening
Residents with a urinary tract infection
0.7%Worsening
Residents who lost too much weight
9.5%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
4.2%Improving
Residents whose ability to walk got worse
2.8%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
19.4%Improving
Short-stay residents newly given an antipsychotic
5.5%Steady
Residents with a long-term catheter
1.3%Improving
Residents with new or worsening incontinence
26.8%Improving
Residents with depressive symptoms
18%Improving
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
98.7%Improving
Short-stay residents given the seasonal flu vaccine
91.5%Steady
Short-stay residents given the pneumonia vaccine
92.5%Improving
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited February 2026 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: J
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2026 — isolated incident, immediate jeopardy to residents.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The home failed to provide appropriate care to help a resident maintain or improve movement and mobility. Cited July 2023 — isolated incident, actual harm.
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F-Tag 688 — 42 CFR §483.25(c) — S/S: G
The home failed to have a plan for how it would carry out quality improvement and oversight activities. Cited February 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 865 — 42 CFR §483.75 — S/S: F
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited February 2026 — widespread issue, potential for harm.
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F-Tag 867 — 42 CFR §483.75 — S/S: F
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
PENALTY
A federal fine of $23,585 was recorded.
PENALTY
A federal fine of $12,740 was recorded.
INSPECTION
Health inspection found 17 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
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INSPECTION
Health inspection found 4 health deficiencies.
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PENALTY
A federal fine of $56,789 was recorded.
PENALTY
A federal fine of $16,071 was recorded.
Penalties & enforcement
On record with Medicare: 6 fines · $203,302 in total fines.
Federal fine
Feb 9, 2026
$23,585
Federal fine
Feb 9, 2026
$12,740
Federal fine
Oct 30, 2024
$56,789
Federal fine
May 9, 2024
$16,071
Federal fine
Oct 11, 2023
$13,793
Federal fine
Jul 21, 2023
$80,324
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of NEXT STEP HEALTHCARE · 14 homes · 2 stars avg
Occupancy
113.6 residents on an average day (67% of 170 beds)
Resident voice
Resident council
Medicare history
Certified for 37 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.