The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited January 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
NORWOOD CROSSING
CHICAGO, IL · Medicare-certified · 131 beds
Needs attention
Non-profit
3 of 5 overall
Norwood Crossing in Chicago has a 3-star overall rating, with 3 stars for health inspections and quality measures and 4 stars for staffing; reported nurse staffing is 4.53 hours per resident per day, above the federal benchmark of 4.1. It also has $40,474 in fines in the last 24 months and a recent federal penalty, with recent inspection citations related to accident hazards/supervision and food and fluid standards.
Facility ratings
Health inspections
Staffing
4.5291 hrs/resident/day
Quality measures
Last inspection: July 25, 2025Penalties, last 24 months: $40,474recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.5291.
Staffing detail
- Registered nurses
- 1.53
- Licensed practical nurses
- 0.14
- Nurse aides
- 2.86
- Weekend nursing
- 4.07
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 37%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
25.4%26%Worsening
Residents with a fall causing major injury
2.1%2.2%No change
Residents with pressure ulcers (bedsores)
9.8%5.7%Improving
Residents with a urinary tract infection
3.4%3.4%No change
Residents who lost too much weight
7.6%2.5%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
17.4%12%Improving
Residents whose ability to walk got worse
14.4%5.8%Improving
Long-stay residents on antianxiety or sleep medication
19.8%18.4%Improving
Short-stay residents newly given an antipsychotic
2.8%2.2%Improving
Residents with a long-term catheter
1.5%0.9%Improving
Residents with new or worsening incontinence
33.4%45.5%Worsening
Residents with depressive symptoms
1.1%2.4%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—87.7%—
Short-stay residents given the pneumonia vaccine
87.4%85.5%Worsening
What the inspectors found
The home failed to provide enough food and fluids to keep residents healthy. Cited June 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited July 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $12,628 was recorded.
- PENALTY
A federal fine of $27,846 was recorded.
Penalties & enforcement
On record with Medicare: 3 fines · $63,348 in total fines · 2 payment denials.
- 9 days
Medicare/Medicaid payment denial
Jan 26, 2025
- $12,628
Federal fine
Jan 26, 2025
- $27,846
Federal fine
Jun 14, 2024
- 2 days
Medicare/Medicaid payment denial
Aug 2, 2023
- $22,874
Federal fine
Aug 2, 2023
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 103.2 residents on an average day (79% of 131 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 27 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.