The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
NORWICH SUB-ACUTE AND NURSING
NORWICH, CT · Medicare-certified · 120 beds
Needs attention
For-profit
3 of 5 overall
Norwich Sub-Acute and Nursing has a 3-star overall rating, with 3-star health inspection and staffing scores, a 4-star quality measure score, and reported nurse staffing below the federal benchmark (3.40 vs. 4.1 hours per resident per day). It also had $55,617 in fines in the last 24 months, a recent federal penalty, and recent inspection citations related to accident hazards, food handling, and care planning.
Facility ratings
Health inspections
Staffing
3.4036 hrs/resident/day
Quality measures
Last inspection: October 15, 2025Penalties, last 24 months: $55,617recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4036.
Staffing detail
- Registered nurses
- 0.59
- Licensed practical nurses
- 0.81
- Nurse aides
- 2.01
- Weekend nursing
- 3.10
Hours per resident per day.
Total staff turnover: 33%
Registered nurse turnover: 35%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
8.1%Worsening
Residents with a fall causing major injury
1.2%Improving
Residents with pressure ulcers (bedsores)
3.9%Improving
Residents with a urinary tract infection
0.3%Improving
Residents who lost too much weight
4.8%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
20.6%Improving
Residents whose ability to walk got worse
23.2%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
15.1%Worsening
Short-stay residents newly given an antipsychotic
1.6%Improving
Residents with a long-term catheter
1.3%Worsening
Residents with new or worsening incontinence
21.8%Steady
Residents with depressive symptoms
1.3%Worsening
Long-stay residents given the seasonal flu vaccine
98.9%Steady
Long-stay residents given the pneumonia vaccine
98.8%Worsening
Short-stay residents given the seasonal flu vaccine
91.5%Steady
Short-stay residents given the pneumonia vaccine
74.4%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited June 2025 — isolated incident, potential for harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D
The nursing home failed to provide services that met professional standards of quality. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D
The home failed to ensure residents received food prepared in a form that met their individual needs. Cited May 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 805 — 42 CFR §483.60 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $23,240 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $32,377 was recorded.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $55,617 in total fines.
- $23,240
Federal fine
Oct 15, 2025
- $32,377
Federal fine
Jun 9, 2025
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Occupancy
- 100.4 residents on an average day (84% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.