The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Norwichtown Rehabilitation & Care Center
Registered name: NORWICH SUB-ACUTE AND NURSING
NORWICH, CT · Medicare-certified · 120 beds
Needs attention
For-profit
Data as of July 1, 2026
3 of 5 overall
Norwichtown Rehabilitation & Care Center has an overall 3-star rating, with 2-star staffing and nurse staffing below the federal benchmark (3.33 vs 4.1 hours per resident per day). It also had $47,483 in fines in the last 24 months and a recent federal penalty; inspection and quality measures were both 3 stars.
Facility ratings
Health inspections
Staffing
3.3343 hrs/resident/day
Quality measures
Last inspection: October 15, 2025Penalties, last 24 months: $47,483recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3343.
Staffing detail
- Registered nurses
- 0.69
- Licensed practical nurses
- 0.72
- Nurse aides
- 1.93
- Weekend nursing
- 3.05
Hours per resident per day.
Total staff turnover: 38%
Registered nurse turnover: 47%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
5.8%13%Worsening
Residents with a fall causing major injury
2.4%3.6%Worsening
Residents with pressure ulcers (bedsores)
4.2%4.1%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
5.5%5.4%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
13.3%23.1%Worsening
Residents whose ability to walk got worse
27.2%27.2%No change
Long-stay residents on antianxiety or sleep medication
12.5%26.2%Worsening
Short-stay residents newly given an antipsychotic
1.2%0%Improving
Residents with a long-term catheter
0%3.7%Worsening
Residents with new or worsening incontinence
19.1%23.5%Worsening
Residents with depressive symptoms
0%32.9%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.9%—
Long-stay residents given the pneumonia vaccine
100%98.8%Worsening
Short-stay residents given the seasonal flu vaccine
—91.5%—
Short-stay residents given the pneumonia vaccine
82.6%72.7%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D
The nursing home failed to provide services that met professional standards of quality. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D
The home failed to ensure residents received food prepared in a form that met their individual needs. Cited May 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 805 — 42 CFR §483.60 — S/S: D
Recent history
- PENALTY
A federal fine of $15,106 was recorded.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $23,240 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $32,377 was recorded.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $47,483 in total fines.
- $15,106
Federal fine
Oct 15, 2025
- $32,377
Federal fine
Jun 9, 2025
Operator & ownership
Recent ownership change · Jun 30, 2017
Now operated by Norwich Sub-acute and Nursing, previously Norwichtown Rehabilitation and Care Center.
- Ownership
- For profit - Limited Liability company
- Occupancy
- 102.9 residents on an average day (86% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.