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Nursing home report

NORWICH SPRINGS HEALTH CAMPUS

HILLIARD, OH · Medicare-certified · 54 beds

In good standing
For-profitChain member
4 of 5 overall

Norwich Springs Health Campus in Hilliard, OH has an overall 4-star rating, with strong quality measures (5 stars) and staffing (4 stars); its health inspection rating is 3 stars, there were no fines in the last 24 months, and reported nurse staffing was 4.01 hours per resident per day versus the 4.1-hour federal benchmark.

Facility ratings

Health inspections

Staffing

4.0057 hrs/resident/day

Quality measures

Last inspection: March 30, 2026Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0057.

Staffing detail

Registered nurses
1.13
Licensed practical nurses
0.89
Nurse aides
1.99
Weekend nursing
3.55

Hours per resident per day.

Total staff turnover: 50%
Registered nurse turnover: 7%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

0%Steady

Residents with a fall causing major injury

6.5%Worsening

Residents with pressure ulcers (bedsores)

4.7%Worsening

Residents with a urinary tract infection

1.3%Steady

Residents who lost too much weight

7.6%Steady

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

8.3%Steady
Show all measures

Long-stay residents on antianxiety or sleep medication

9.1%Steady

Short-stay residents newly given an antipsychotic

0.7%Worsening

Residents with a long-term catheter

0%Steady

Residents with new or worsening incontinence

29.6%Steady

Residents with depressive symptoms

1.4%Worsening

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

98.7%Worsening

Short-stay residents given the seasonal flu vaccine

96.2%Steady

Short-stay residents given the pneumonia vaccine

92.1%Worsening

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited May 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E

The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited May 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 700 — 42 CFR §483.25(n) — S/S: E

The home failed to properly label and securely store medications and biologicals. Cited May 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: E

The nursing home failed to develop and follow policies to make sure residents received flu and pneumonia vaccinations. Cited May 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 883 — 42 CFR §483.80 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of TRILOGY HEALTH SERVICES · 124 homes · 4.2 stars avg
Occupancy
51 residents on an average day (94% of 54 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 4 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.