NORWICH SPRINGS HEALTH CAMPUS has an overall rating of 4 out of 5 stars. It has a 3-star health inspection rating, 4-star staffing and 5-star quality measures, reported nurse staffing slightly above the federal benchmark (4.16 vs. 4.1 hours per resident per day), and no fines in the last 24 months.
Last inspection: October 14, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1565.
Staffing detail
Registered nurses
1.14
Licensed practical nurses
0.91
Nurse aides
2.11
Weekend nursing
3.59
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 21%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
—0%—
Residents with a fall causing major injury
4.5%10%Worsening
Residents with pressure ulcers (bedsores)
2.9%5.7%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
—9.1%—
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
—9.8%—
Long-stay residents on antianxiety or sleep medication
—9%—
Short-stay residents newly given an antipsychotic
0.7%0%Improving
Residents with a long-term catheter
—0%—
Residents with new or worsening incontinence
—30%—
Residents with depressive symptoms
0%5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%95%Worsening
Short-stay residents given the seasonal flu vaccine
—96.2%—
Short-stay residents given the pneumonia vaccine
93.4%92.4%Worsening
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited May 2024 — limited pattern, potential for harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited May 2024 — limited pattern, potential for harm.
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F-Tag 700 — 42 CFR §483.25(n) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited May 2024 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The nursing home failed to develop and follow policies to make sure residents received flu and pneumonia vaccinations. Cited May 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 883 — 42 CFR §483.80 — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 9 health deficiencies.
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INSPECTION
Health inspection found 2 health deficiencies.
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Operator & ownership
Ownership
For profit - Corporation
Chain
Part of TRILOGY HEALTH SERVICES · 124 homes · 4.2 stars avg
Occupancy
50.9 residents on an average day (94% of 54 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 4 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.