NORWICH REHABILITATION & NURSING CENTER has a 3 out of 5 star overall rating, with average health inspection and staffing scores but a lower 2-star quality rating. It also reports nurse staffing below the federal benchmark (3.53 vs. 4.1 hours per resident day) and has had $15,591 in fines in the last 24 months, including a recent federal penalty.
Last inspection: August 1, 2025Penalties, last 24 months: $15,591recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.529.
Staffing detail
Registered nurses
0.70
Licensed practical nurses
0.86
Nurse aides
1.97
Weekend nursing
2.90
Hours per resident per day.
Total staff turnover: 58%
Registered nurse turnover: 45%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
11.6%16.7%Worsening
Residents with a fall causing major injury
1.7%5.8%Worsening
Residents with pressure ulcers (bedsores)
18.4%16%Improving
Residents with a urinary tract infection
0%5.9%Worsening
Residents who lost too much weight
5.5%9.8%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
11.3%25%Worsening
Residents whose ability to walk got worse
9.9%17%Worsening
Long-stay residents on antianxiety or sleep medication
12.3%13.5%Worsening
Short-stay residents newly given an antipsychotic
1%0%Improving
Residents with a long-term catheter
0.9%0%Improving
Residents with new or worsening incontinence
36.5%40.3%Worsening
Residents with depressive symptoms
0%6.7%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—90.9%—
Long-stay residents given the pneumonia vaccine
79.7%78.8%Worsening
Short-stay residents given the seasonal flu vaccine
—64.7%—
Short-stay residents given the pneumonia vaccine
62%83%Improving
What the inspectors found
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited December 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 578 — 42 CFR §483.10 — S/S: J
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to make sure the resident’s transfer or discharge met their needs and preferences and was safe. Cited August 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 627 — 42 CFR §483.15(c) — S/S: D
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited August 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
PENALTY
A federal fine of $15,591 was recorded.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 7 fines · $63,215 in total fines.
Federal fine
Dec 3, 2024
$15,591
Federal fine
Feb 20, 2024
$4,938
Federal fine
Feb 12, 2024
$4,938
Federal fine
Jan 22, 2024
$14,814
Federal fine
Jan 8, 2024
$4,938
Federal fine
Jan 2, 2024
$4,587
Federal fine
Dec 11, 2023
$13,409
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of PERSONAL HEALTHCARE MANAGEMENT · 21 homes · 3 stars avg
Occupancy
79.1 residents on an average day (99% of 80 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.