The nursing home failed to ensure residents received the behavioral health care and services they needed. Cited September 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 740 — 42 CFR §483.40 — S/S: J
Nursing home report
NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC
NORWALK, CA · Medicare-certified · 99 beds
Needs attention
For-profitChain member
1 of 5 overall
NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC is rated 1 out of 5 stars overall, with 1-star health inspection and staffing ratings and a 3-star quality measures rating. It has had $72,794 in fines in the last 24 months and a recent federal penalty, with recent citations involving behavioral health care, accident hazards/supervision, and care planning.
Facility ratings
Health inspections
Staffing
Quality measures
Last inspection: December 23, 2025Penalties, last 24 months: $72,794recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports not reported.
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
7.7%Improving
Residents with a fall causing major injury
0.8%Improving
Residents with pressure ulcers (bedsores)
4.6%Worsening
Residents with a urinary tract infection
1.3%Worsening
Residents who lost too much weight
4.7%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
9.7%Worsening
Residents whose ability to walk got worse
11.7%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
11.8%Improving
Short-stay residents newly given an antipsychotic
2.7%Improving
Residents with a long-term catheter
1.7%Steady
Residents with new or worsening incontinence
4.5%Improving
Residents with depressive symptoms
15.1%Worsening
Long-stay residents given the seasonal flu vaccine
98.9%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
93.8%Steady
Short-stay residents given the pneumonia vaccine
100%Steady
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited July 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited September 2024 — isolated incident, actual harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: G
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited September 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: G
The home failed to have enough qualified staff to meet residents’ behavioral health needs. Cited September 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 741 — 42 CFR §483.40 — S/S: F
Recent history
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 20 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $14,768 was recorded.
- PENALTY
A federal fine of $10,033 was recorded.
- PENALTY
A federal fine of $47,993 was recorded.
Penalties & enforcement
On record with Medicare: 4 fines · $78,087 in total fines.
- $14,768
Federal fine
Jul 14, 2025
- $10,033
Federal fine
Nov 27, 2024
- $47,993
Federal fine
Jul 26, 2024
- $5,293
Federal fine
Jun 5, 2023
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of PACIFIC HEALTHCARE HOLDINGS · 15 homes · 1.9 stars avg
- Occupancy
- 92 residents on an average day (93% of 99 beds)
- Medicare history
- Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.