The home failed to ensure nurse aides were properly trained or retrained before working. Cited December 2025 — limited pattern, potential for harm.
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F-Tag 729 — 42 CFR §483.35(e)(4) — S/S: E
Nursing home report
NORWALK MEMORIAL HOME
NORWALK, OH · Medicare-certified · 69 beds
In good standing
Non-profit
4 of 5 overall
Norwalk Memorial Home in Norwalk, OH has an overall rating of 4 out of 5 stars, with 4-star health inspection and staffing ratings and 3-star quality measures. Reported nurse staffing is 3.75 hours per resident per day, below the 4.1-hour federal benchmark, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.7526 hrs/resident/day
Quality measures
Last inspection: December 30, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7526.
Staffing detail
- Registered nurses
- 0.65
- Licensed practical nurses
- 0.97
- Nurse aides
- 2.13
- Weekend nursing
- 3.48
Hours per resident per day.
Total staff turnover: 44%
Registered nurse turnover: 64%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
19.8%Improving
Residents with a fall causing major injury
5.3%Improving
Residents with pressure ulcers (bedsores)
5.4%Improving
Residents with a urinary tract infection
1.8%Steady
Residents who lost too much weight
14%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
20.8%Improving
Residents whose ability to walk got worse
20.2%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
26.2%Worsening
Short-stay residents newly given an antipsychotic
1.3%Steady
Residents with a long-term catheter
2.1%Improving
Residents with new or worsening incontinence
29%Improving
Residents with depressive symptoms
5%Improving
Long-stay residents given the seasonal flu vaccine
95.7%Steady
Long-stay residents given the pneumonia vaccine
99.4%Worsening
Short-stay residents given the seasonal flu vaccine
70.7%Steady
Short-stay residents given the pneumonia vaccine
93.6%Improving
What the inspectors found
The home failed to properly reduce or limit psychotropic medication use and try safer non-drug approaches when appropriate. Cited August 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 758 — 42 CFR §483.45(e) — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited March 2022 — limited pattern, potential for harm.
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F-Tag 550 — 42 CFR §483.10(a) — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited March 2022 — limited pattern, potential for harm.
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F-Tag 755 — 42 CFR §483.45 — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited March 2022 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
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- INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 59.5 residents on an average day (86% of 69 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 40 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.