Nursing home report
Registered name: NORWALK CARE CENTER
NORWALK, CT · Medicare-certified · 150 beds
Cassena Care At Norwalk has an overall rating of 1 out of 5 stars, with a 1-star health inspection rating and 2-star staffing rating. It has a recent abuse citation, $38,422 in fines over the last 24 months, and reported nurse staffing of 3.74 hours per resident per day versus the 4.1-hour federal benchmark.
Health inspections
Staffing
3.7396 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7396.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2023 — limited pattern, immediate jeopardy to residents.
F-Tag 689 — 42 CFR §483.25(d) — S/S: K
The nursing home failed to protect residents from abuse and neglect by others. Cited October 2023 — limited pattern, actual harm.
F-Tag 600 — 42 CFR §483.12 — S/S: H
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited May 2026 — limited pattern, potential for harm.
F-Tag 584 — 42 CFR §483.10 — S/S: E
The home failed to protect residents from being separated from others or confined to their rooms. Cited October 2024 — limited pattern, potential for harm.
F-Tag 603 — 42 CFR §483.12 — S/S: E
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited October 2024 — limited pattern, potential for harm.
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 1 health deficiency.
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 1 health deficiency.
A federal fine of $38,422 was recorded.
Health inspection found 13 health deficiencies.
Health inspection found 12 health deficiencies.
On record with Medicare: 2 fines · $198,225 in total fines · 1 payment denial.
Federal fine
Oct 9, 2024
Medicare/Medicaid payment denial
Oct 26, 2023
Federal fine
Oct 26, 2023
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
