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Nursing home report

NORWALK CARE CENTER

NORWALK, CT · Medicare-certified · 150 beds

Needs attention
Abuse citationFor-profitChain member
1 of 5 overall

Norwalk Care Center in Norwalk, CT has a 1-out-of-5 overall rating, with a 1-star health inspection rating and 2-star staffing rating; reported nurse staffing is 3.79 hours per resident per day, below the 4.1-hour federal benchmark. It also has $38,422 in fines in the last 24 months and a recent abuse citation.

Facility ratings

Health inspections

Staffing

3.7891 hrs/resident/day

Quality measures

Last inspection: February 4, 2026Penalties, last 24 months: $38,422recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7891.

Staffing detail

Registered nurses
0.54
Licensed practical nurses
0.83
Nurse aides
2.42
Weekend nursing
3.47

Hours per resident per day.

Total staff turnover: 49%
Registered nurse turnover: 70%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

16.4%Worsening

Residents with a fall causing major injury

2.5%Worsening

Residents with pressure ulcers (bedsores)

3.4%Improving

Residents with a urinary tract infection

1.4%Worsening

Residents who lost too much weight

2.8%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

8.8%Improving

Residents whose ability to walk got worse

8.4%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

16.4%Worsening

Short-stay residents newly given an antipsychotic

1.4%Worsening

Residents with a long-term catheter

0%Steady

Residents with new or worsening incontinence

22.7%Worsening

Residents with depressive symptoms

87.9%Worsening

Long-stay residents given the seasonal flu vaccine

94.2%Steady

Long-stay residents given the pneumonia vaccine

71.2%Worsening

Short-stay residents given the seasonal flu vaccine

62.8%Steady

Short-stay residents given the pneumonia vaccine

56.9%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2023 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: K

The nursing home failed to protect residents from abuse and neglect by others. Cited October 2023 — limited pattern, actual harm.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: H

The home failed to protect residents from being separated from others or confined to their rooms. Cited October 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 603 — 42 CFR §483.12 — S/S: E

The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited October 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited October 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. PENALTY

    A federal fine of $38,422 was recorded.

  4. INSPECTION

    Health inspection found 13 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 12 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 2 fines · $198,225 in total fines · 1 payment denial.

  • Federal fine

    Oct 9, 2024

    $38,422
  • Medicare/Medicaid payment denial

    Oct 26, 2023

    27 days
  • Federal fine

    Oct 26, 2023

    $159,803

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of HIGHBRIDGE HEALTHCARE · 6 homes · 2.5 stars avg
Occupancy
130.9 residents on an average day (87% of 150 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 52 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.