NORTHERN LIGHTS HCC (WASHBURN, WI) has an overall 2 out of 5 stars. Its health inspection rating is also 2 stars, while staffing and quality measures are both 4 stars; reported nurse staffing is 3.85 hours per resident per day, below the federal benchmark of 4.1, and it has had $15,945 in fines in the last 24 months plus a recent federal penalty.
Last inspection: November 12, 2025Penalties, last 24 months: $15,945recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8526.
Staffing detail
Registered nurses
0.95
Licensed practical nurses
0.43
Nurse aides
2.48
Weekend nursing
3.36
Hours per resident per day.
Total staff turnover: 41%
Registered nurse turnover: 43%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
17.9%17.9%No change
Residents with a fall causing major injury
2.6%4.8%Worsening
Residents with pressure ulcers (bedsores)
2.8%2.2%Improving
Residents with a urinary tract infection
0%2.6%Worsening
Residents who lost too much weight
8.1%17.6%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
14.7%17.6%Worsening
Residents whose ability to walk got worse
—18.9%—
Long-stay residents on antianxiety or sleep medication
23.7%31.6%Worsening
Short-stay residents newly given an antipsychotic
0%4.2%Worsening
Residents with a long-term catheter
0%2.8%Worsening
Residents with new or worsening incontinence
22.7%33.1%Worsening
Residents with depressive symptoms
2.6%7.5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
92.3%100%Improving
Short-stay residents given the seasonal flu vaccine
—89.6%—
Short-stay residents given the pneumonia vaccine
83%88.9%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited January 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to submit complete and accurate staffing information based on verifiable records. Cited May 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 851 — 42 CFR §483.70 — S/S: F
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
PENALTY
A federal fine of $15,945 was recorded.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $15,945 in total fines.
Federal fine
Jan 29, 2025
$15,945
Operator & ownership
Ownership
Non profit - Corporation
Chain
Part of HEALTH DIMENSIONS GROUP · 10 homes · 3.3 stars avg
Occupancy
47.5 residents on an average day (95% of 50 beds)
Resident voice
Resident council
Medicare history
Certified for 31 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.