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Nursing home report

NORTHERN LIGHTS HCC

WASHBURN, WI · Medicare-certified · 50 beds

Needs attention
Non-profitChain member
2 of 5 overall

NORTHERN LIGHTS HCC (WASHBURN, WI) has an overall 2 out of 5 stars. Its health inspection rating is also 2 stars, while staffing and quality measures are both 4 stars; reported nurse staffing is 3.85 hours per resident per day, below the federal benchmark of 4.1, and it has had $15,945 in fines in the last 24 months plus a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.8526 hrs/resident/day

Quality measures

Last inspection: November 12, 2025Penalties, last 24 months: $15,945recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8526.

Staffing detail

Registered nurses
0.95
Licensed practical nurses
0.43
Nurse aides
2.48
Weekend nursing
3.36

Hours per resident per day.

Total staff turnover: 41%
Registered nurse turnover: 43%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

17.9%17.9%No change

Residents with a fall causing major injury

2.6%4.8%Worsening

Residents with pressure ulcers (bedsores)

2.8%2.2%Improving

Residents with a urinary tract infection

0%2.6%Worsening

Residents who lost too much weight

8.1%17.6%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

14.7%17.6%Worsening

Residents whose ability to walk got worse

18.9%

Long-stay residents on antianxiety or sleep medication

23.7%31.6%Worsening

Short-stay residents newly given an antipsychotic

0%4.2%Worsening

Residents with a long-term catheter

0%2.8%Worsening

Residents with new or worsening incontinence

22.7%33.1%Worsening

Residents with depressive symptoms

2.6%7.5%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

92.3%100%Improving

Short-stay residents given the seasonal flu vaccine

89.6%

Short-stay residents given the pneumonia vaccine

83%88.9%Improving

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited January 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: G

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The home failed to submit complete and accurate staffing information based on verifiable records. Cited May 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 851 — 42 CFR §483.70 — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 10 health deficiencies.

    See what inspectors found
  4. PENALTY

    A federal fine of $15,945 was recorded.

  5. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $15,945 in total fines.

  • Federal fine

    Jan 29, 2025

    $15,945

Operator & ownership

Ownership
Non profit - Corporation
Chain
Part of HEALTH DIMENSIONS GROUP · 10 homes · 3.3 stars avg
Occupancy
47.5 residents on an average day (95% of 50 beds)
Resident voice
Resident council
Medicare history
Certified for 31 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.