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Nursing home report

The Bay at North Ridge Health & Rehabilitation Center

Registered name: North Ridge Health and Rehabilitation Center

Manitowoc, WI · Medicare-certified · 94 beds

Needs attention
For-profitChain member
Data as of July 1, 2026
2 of 5 overall

2 out of 5 stars overall. The Bay at North Ridge Health & Rehabilitation Center has 2-star health inspection, staffing, and quality ratings, reported nurse staffing below the federal benchmark (3.91 vs. 4.1 hours per resident per day), $12,740 in fines in the last 24 months, and a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.9124 hrs/resident/day

Quality measures

Last inspection: April 14, 2026Penalties, last 24 months: $12,740recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9124.

Staffing detail

Registered nurses
1.21
Licensed practical nurses
0.45
Nurse aides
2.25
Weekend nursing
3.64

Hours per resident per day.

Total staff turnover: 51%
Registered nurse turnover: 47%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

41%36.8%Improving

Residents with a fall causing major injury

1.9%0%Improving

Residents with pressure ulcers (bedsores)

10.8%3.7%Improving

Residents with a urinary tract infection

0%4.1%Worsening

Residents who lost too much weight

5.9%6.2%No change

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

7.5%17.1%Worsening

Residents whose ability to walk got worse

10.3%

Long-stay residents on antianxiety or sleep medication

36.5%40.8%Worsening

Short-stay residents newly given an antipsychotic

0%0%No change

Residents with a long-term catheter

2.1%0%Improving

Residents with new or worsening incontinence

20.6%25.1%Worsening

Residents with depressive symptoms

10.9%16.3%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

94.3%

Long-stay residents given the pneumonia vaccine

98.1%94%Worsening

Short-stay residents given the seasonal flu vaccine

48.3%

Short-stay residents given the pneumonia vaccine

90%87.2%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to have enough qualified staff to properly provide food and nutrition services. Cited June 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 801 — 42 CFR §483.60 — S/S: F

The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited October 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 755 — 42 CFR §483.45 — S/S: E

The home failed to let the resident's representative exercise the resident's rights. Cited August 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 551 — 42 CFR §483.10 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  4. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  6. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  7. PENALTY

    A federal fine of $12,740 was recorded.

Penalties & enforcement

On record with Medicare: 1 fine · $12,740 in total fines.

  • Federal fine

    Jun 25, 2025

    $12,740

Operator & ownership

Recent ownership change · Feb 1, 2018

Now operated by North Ridge Health and Rehabilitation Center, previously North Ridge Medical and Rehabilitation Center.

Ownership
For profit - Corporation
Chain
Part of CHAMPION CARE · 22 homes · 2.2 stars avg
Occupancy
56.3 residents on an average day (60% of 94 beds)
Resident voice
Resident council
Medicare history
Certified for 41 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.