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Nursing home report

NORTH END REHABILITATION AND HEALTHCARE CENTER

BOSTON, MA · Medicare-certified · 100 beds

Needs attention
For-profitChain member
1 of 5 overall

1 of 5 stars overall. North End Rehabilitation and Healthcare Center has a 1-star health inspection rating, 3-star staffing, and 4-star quality measures; reported staffing is 4.58 hours per resident per day versus the 4.1 federal benchmark, and it had $17,345 in fines in the last 24 months with a recent federal penalty.

Facility ratings

Health inspections

Staffing

4.5836 hrs/resident/day

Quality measures

Last inspection: May 9, 2025Penalties, last 24 months: $17,345recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.5836.

Staffing detail

Registered nurses
1.36
Licensed practical nurses
0.85
Nurse aides
2.37
Weekend nursing
4.01

Hours per resident per day.

Total staff turnover: 43%
Registered nurse turnover: 33%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

18.1%Worsening

Residents with a fall causing major injury

1.6%Improving

Residents with pressure ulcers (bedsores)

7.7%Improving

Residents with a urinary tract infection

0%Steady

Residents who lost too much weight

5.5%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

10.9%Improving

Residents whose ability to walk got worse

20.5%Steady
Show all measures

Long-stay residents on antianxiety or sleep medication

20%Improving

Short-stay residents newly given an antipsychotic

2.1%Worsening

Residents with a long-term catheter

0%Steady

Residents with new or worsening incontinence

11%Worsening

Residents with depressive symptoms

91.6%Worsening

Long-stay residents given the seasonal flu vaccine

98.7%Steady

Long-stay residents given the pneumonia vaccine

97.2%Improving

Short-stay residents given the seasonal flu vaccine

87.8%Steady

Short-stay residents given the pneumonia vaccine

89.9%Worsening

What the inspectors found

The home failed to ensure staff provided basic life support, including CPR, before emergency medical personnel arrived. Cited May 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 678 — 42 CFR §483.24(a)(3) — S/S: J

The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited May 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 726 — 42 CFR §483.35 — S/S: J

The home failed to provide enough food and fluids to keep residents healthy. Cited July 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 692 — 42 CFR §483.25(g) — S/S: G

The home failed to make sure feeding tubes were used only when medically needed and that residents with feeding tubes received proper care. Cited May 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 693 — 42 CFR §483.25 — S/S: E

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited March 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. PENALTY

    A federal fine of $17,345 was recorded.

  3. INSPECTION

    Health inspection found 8 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 2 fines · $27,115 in total fines.

  • Federal fine

    May 9, 2025

    $17,345
  • Federal fine

    Jul 13, 2023

    $9,770

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of MARQUIS HEALTH SERVICES · 88 homes · 3 stars avg
Occupancy
89.1 residents on an average day (89% of 100 beds)
Resident voice
Resident council
Medicare history
Certified for 35 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.