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Nursing home report

North Crest Living Center

Council Bluffs, IA · Medicare-certified · 62 beds

Needs attention
For-profit
Data as of July 1, 2026
1 of 5 overall

North Crest Living Center has a 1 out of 5 overall rating, with 1 star for health inspections, 4 stars for staffing, and 3 stars for quality measures. It is flagged for the lowest overall rating, has no fines in the last 24 months, and reported nurse staffing of 3.91 hours per resident per day, below the federal benchmark of 4.1.

Facility ratings

Health inspections

Staffing

3.907 hrs/resident/day

Quality measures

Last inspection: August 26, 2025Penalties, last 24 months: $0lowest overall rating

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.907.

Staffing detail

Registered nurses
0.45
Licensed practical nurses
0.50
Nurse aides
2.95
Weekend nursing
3.20

Hours per resident per day.

Total staff turnover: 55%
Registered nurse turnover: 50%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

3.6%12.5%Worsening

Residents with a fall causing major injury

8.5%3.7%Improving

Residents with pressure ulcers (bedsores)

0%9.1%Worsening

Residents with a urinary tract infection

2.1%7.4%Worsening

Residents who lost too much weight

2.9%5.3%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

14.7%24.3%Worsening

Residents whose ability to walk got worse

25.6%20.5%Improving

Long-stay residents on antianxiety or sleep medication

11.4%13.2%Worsening

Short-stay residents newly given an antipsychotic

2.9%0%Improving

Residents with a long-term catheter

0%5%Worsening

Residents with new or worsening incontinence

34%27.9%Improving

Residents with depressive symptoms

4.3%4%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

96.4%

Long-stay residents given the pneumonia vaccine

80.9%35.2%Worsening

Short-stay residents given the seasonal flu vaccine

72%

Short-stay residents given the pneumonia vaccine

73.6%57.4%Worsening

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The home failed to have a plan for how it would carry out quality improvement and oversight activities. Cited July 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 865 — 42 CFR §483.75 — S/S: F

The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited September 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 725 — 42 CFR §483.35 — S/S: F

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited July 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E

The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited July 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 804 — 42 CFR §483.60 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 14 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 10 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Occupancy
57.2 residents on an average day (92% of 62 beds)
Resident voice
Resident council
Medicare history
Certified for 30 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.