The home failed to provide enough support staff to safely and effectively run food and nutrition services. Cited December 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 802 — 42 CFR §483.60 — S/S: F
Nursing home report
NORTH BANK CENTER FOR REHABILITATION AND HEALING
JACKSONVILLE, FL · Medicare-certified · 120 beds
In good standing
For-profitChain member
Data as of July 1, 2026
5 of 5 overall
North Bank Center for Rehabilitation and Healing has an overall 5-star rating, with 4 stars for health inspections, 3 stars for staffing, and 5 stars for quality measures. It reported 3.62 nurse staffing hours per resident per day versus the 4.1-hour federal benchmark, $0 in fines over the last 24 months, and recent inspection citations related to food and nutrition support, infection prevention and control, and medication errors.
Facility ratings
Health inspections
Staffing
3.6225 hrs/resident/day
Quality measures
Last inspection: September 25, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6225.
Staffing detail
- Registered nurses
- 0.71
- Licensed practical nurses
- 0.73
- Nurse aides
- 2.19
- Weekend nursing
- 3.31
Hours per resident per day.
Total staff turnover: 46%
Registered nurse turnover: 46%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
6.1%3.8%Improving
Residents with a fall causing major injury
0%1.1%Worsening
Residents with pressure ulcers (bedsores)
10.7%4.8%Improving
Residents with a urinary tract infection
2.1%0%Improving
Residents who lost too much weight
7.4%16.9%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
5.4%3.1%Improving
Residents whose ability to walk got worse
5.9%3.1%Improving
Long-stay residents on antianxiety or sleep medication
11%9.3%Improving
Short-stay residents newly given an antipsychotic
0%2.6%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
16.2%2.5%Improving
Residents with depressive symptoms
2.4%5.1%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—90.2%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited September 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to keep medication mistakes below the allowed level. Cited October 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: E
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited September 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: D
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Dec 30, 2022
Now operated by North Bank Center for Rehabilitation and Healing, previously Cathedral Care.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of SUMMIT CARE · 22 homes · 3.3 stars avg
- Occupancy
- 104.1 residents on an average day (87% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 32 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.