Nursing home report
NORFOLK, VA · Medicare-certified · 180 beds
Norfolk Health Care Center has an overall rating of 1 out of 5 stars, with 1-star health inspection and staffing ratings and 2-star quality measures. It reports 3.07 nurse hours per resident per day versus the 4.1 federal benchmark, and it has had $157,300 in fines in the last 24 months plus a recent federal penalty.
Health inspections
Staffing
3.0669 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.0669.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited September 2025 — isolated incident, immediate jeopardy to residents.
F-Tag 725 — 42 CFR §483.35 — S/S: J
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited July 2021 — widespread issue, potential for harm.
F-Tag 925 — 42 CFR §483.90 — S/S: F
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited May 2019 — widespread issue, potential for harm.
F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited January 2026 — limited pattern, potential for harm.
F-Tag 803 — 42 CFR §483.60 — S/S: E
The home failed to ensure residents got enough drinks to meet their needs and preferences and stay properly hydrated. Cited September 2025 — limited pattern, potential for harm.
F-Tag 807 — 42 CFR §483.60 — S/S: E
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 2 health deficiencies.
Health inspection found 5 health deficiencies.
A federal fine of $157,300 was recorded.
Health inspection found 6 health deficiencies.
On record with Medicare: 1 fine · $157,300 in total fines.
Federal fine
Sep 24, 2025
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
