Nursing home report
Registered name: Norfolk Health Care Center
NORFOLK, VA · Medicare-certified · 180 beds
Norfolk Health & Rehabilitation Center in Norfolk, VA has a 1-star overall rating, with 1-star health inspection and staffing ratings and 2-star quality measures. It reports 3.13 nursing hours per resident per day versus the 4.1 federal benchmark, and it had $102,245 in fines in the last 24 months plus a recent federal penalty.
Health inspections
Staffing
3.1334 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1334.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited September 2025 — isolated incident, immediate jeopardy to residents.
F-Tag 725 — 42 CFR §483.35 — S/S: J
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited July 2021 — widespread issue, potential for harm.
F-Tag 925 — 42 CFR §483.90 — S/S: F
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited May 2019 — widespread issue, potential for harm.
F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited January 2026 — limited pattern, potential for harm.
F-Tag 803 — 42 CFR §483.60 — S/S: E
The home failed to ensure residents got enough drinks to meet their needs and preferences and stay properly hydrated. Cited September 2025 — limited pattern, potential for harm.
F-Tag 807 — 42 CFR §483.60 — S/S: E
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 2 health deficiencies.
Health inspection found 5 health deficiencies.
A federal fine of $102,245 was recorded.
A federal fine of $157,300 was recorded.
Health inspection found 6 health deficiencies.
On record with Medicare: 1 fine · $102,245 in total fines.
Federal fine
Sep 24, 2025
Now operated by Norfolk Snf LLC, previously Medical Facilities of America Xli.
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
